SECTION I · THE BRIEF
Brief #78526Updated 08 SEP 2026BENGALURUAshbySOFTWARE COMPANIES
Employbl Company Profile

Customer Success Manager

Reo.Dev is a modern growth stack for developer focused companies. Reo.Dev tracks developer activity across your multiple platforms like Github repos, Docker, Technical Docs, Slack and more and discovers hidden sales…

Location
Bengaluru
Company size
20–50
Posted
1w ago
Via
Ashby
Section II · Full ProfileFree with an account
  • 01Comp band & equity packageLocked
  • 02Seniority & experience requirementsLocked
  • 03Interview process & rubricLocked
  • 04Hiring manager & team contextLocked
  • 05Growth trajectory in this roleLocked
  • 06Offer & decision timelineLocked

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Customer Success Manager

Reo.Dev· BengaluruView company profile


Job title
Customer Success Manager
Job location
Bengaluru
Job description

ABOUT REO

Who we are

Reo.Dev is a modern revenue stack for Developer focused companies. We help Developer Tool companies identify which Engineering Teams have an Urgent need for their product and the highest likelihood of conversion. We capture and analyze a wide array of developer activity data from Github, Docs, Docker Installs, Communities, other dev specific sources and convert them to sales signals.

Read more here: https://app.notion.com/p/roverly/About-Reo-Dev-18c33e0c3ba2808280f8e4235365a052

Great! Now let’s talk about You and this Role! 🙌

🎉 What will you be working on?

  • You will own and manage success for named accounts. This means doing everything and anything that they are retained, grow in revenue and find success with Reo.Dev. This also includes

    • Owning customer/ account onboarding and setup

    • Working with them to understand their goals and explain how the product helps them in achieving these goals

    • Acting as a product consultant, guiding them with settings and implementations that will be needed for them to achieve their goals

    • Being the key channel of customer feedback. Liaison with various team to see that customers are able to get the desired output.

  • You will own customer renewals and up-sales. This means you will:

    • Own expansion revenue from your accounts

    • Own relationships with customers and buyers in the account.

    • Advice them on the right product packages and upgrades they might be needing in their growth journeys

    • Spearhead product adoption within the customer enterprise

👯 Skill we are looking for in this role

  • This is a critical role in a fast-scaling environment. We are looking at ambitious Account Managers / CS reps with experience in early stage companies . Few qualities will be preferred however:

    • Past experience of working in an early SaaS startups (2-3 years) or

    • Past VC/ Management Consulting Experience (3-4 years) or

    • Past experience of being in a client facing role

    • Past experience of managing US based accounts

    • MBA from Tier 1 institutes

👯 What qualities we look for in our team members?

While there is no stencil for the type of people we like, there are a few traits that might make Reo.Dev a better fit for you. Reo.Dev might be a good fit if you:

  • Work hard, hands-on and want to grow really fast.

  • Care about your work a great deal, find it highly unsettling if the quality of work is even slightly sub-par.

  • Execute fast.

  • Are hands on (we will not have elaborate reporting structures for the foreseeable future and hopefully ever).

  • Are someone people like to work with, low on ego, high on humility

  • Have the ability to fail, learn and keep trying till you win. Start-ups are tough and we will not get everything right the first time

  • Have a longish view of your career growth and not optimising for the next 1-2 years.

View job listing ↗
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Reo.Dev headquarters

San Francisco, CA

Company size

2050 employees

Founded

2023

Total raised

$9,144,225

View company profile ↗

Funding rounds