Job Summary
Clinical Training Lead, KSA
Passionate about combining cutting-edge technology with profound purpose? As a Clinical Training Lead, you’ll help deliver the user-friendly solutions that give people with diabetes their freedom back, all while advancing your career in a supportive, mission-led organisation.
The Clinical Training Lead will be responsible for supporting the Saudi Arabia market, with the potential for the role to expand to support other markets across the Middle East and Africa (MEA) region in delivering our commercial plans and accelerating both patient acquisition and retention by driving excellence in sales, educator and HCP training, as well as the delivery and tracking of programs.
This role will be pivotal in enhancing the knowledge of our partner(distributor) staff, identifying areas for improvement, and sharing best practices to increase understanding and communication of the Omnipod portfolio's benefits. It will also involve working closely with external healthcare professionals to support training opportunities.
Responsibilities:
- Work with distributor partner personnel, perform training needs assessment, design and deliver relevant training courses and material to ensure effective product launch and ongoing clinical excellence.
- Onboarding training of new members to ensure best possible patient and HCP experience for Omnipod portfolio.
- Works closely with the Country Manager and cross-functional teams to build knowledge, support capability development, and achieve training objectives.
- Provide comprehensive support to the distributor partner personnel for Omnipod Discover (Data Management Platform), including account setup, report generation, user training, and best-practice implementation to maximize adoption and utilization among HCPs and patients
- Development of training materials for delivery to distributor partner clinical and sales teams, as well as use of the Veeva Medical Review (MLR) framework for approval of content. Training for this will be provided.
- Assists Training events such as pump clinics, pump support groups, patient group and virtual training info sessions, in educational events, product training and workshops at local conferences.
Experience:
- Bachelor’s degree or demonstrable experience of training and/or managing insulin pump patients.
- Demonstrable experience in a medical device, pharmaceutical organisation in a commercial role clinical/sales/marketing/training.
- Diabetes experience is essential.
- Certified Diabetes Educator (CDE) is strongly preferred.
- Background in Nursing, Clinical Services preferable.
- Prior commercial experience strongly preferred.
- Sales / Clinical Training Experience or experience working with Channel Partners an advantage.
Note:
This role requires frequent travel across the Middle East region - up to 30%.
#LI-Field #LI-JW1
Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
