Are you ready to join our digital revolution journey?
Aleph represents the world’s leading platforms in 130+ markets, across new and existing geographies, enabling platforms like Tiktok, Amazon, Google, and nearly 55 others to expand into new markets, and empowering advertisers to take full advantage of the platforms’ advertising capabilities. Through these long-lasting partnerships, Aleph creates the opportunity for all people and businesses to advertise at a local and global level without limits.
The Client Solutions Manager is a critical role in delivering best-in-class service for advertising clients. In partnership with the Client Partner and in collaboration with the Brand Strategist, the CSM is responsible for ensuring successful design and delivery of all assigned campaigns strategy, including original content, custom-built, high-impact and targeted media.
Main Responsabilities
Participate in strategic planning with sales to grow or generate new business opportunities.
Maximize ROI for brand campaigns through optimization and up-sell recommendations supported by client facing reports.
Collaborating with top advertisers to understand their objectives, recommending best practices, and developing effective campaigns
Ability to manage large customer relationships and manage through conflict, driving groups to collective business decisions.
Providing feedback to product and tools teams to help us scale our advertising platform.
Provide actionable insight to clients and sales with quantitative and qualitative analysis on campaign performance drivers (products, budget, costs and creatives efficiency metrics against defined KPIs) and delivery.
Organize & manage account information, assets & data, and reports.
Knowledge in performance (analytics, google task, etc) is a plus.
Skills and Experience Required:
At least 3 years of experience in client relationship management and digital media.
Bachelor’s degree in Advertising.
Intimately familiar with online media planning, design and art control of advertising pieces.
Strong communication and people skills (working directly with clients).
Aptitude, creativity and a preference for working in collaborative teams and across business unit.
Strong time management and problem-solving skills.
Ability to multi-task under challenging deadlines still focusing on details.
Fluent in English
