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Central Office and Optical Network Engineer - NOVOS FiBER

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Job Title
Central Office and Optical Network Engineer
Job Location
Phoenix, AZ
Job Description
NOVOS FiBER, a premier provider of FTTH (Fiber to the Home) internet services, is seeking an experienced and motivated Central Office and Optical Network Engineer to join our team in Phoenix, AZ. This role focuses on ensuring the reliability and performance of our network infrastructure, with a primary emphasis on Nokia technologies. The successful candidate will oversee the installation, maintenance, and operation of central office equipment and optical network systems, combining technical expertise with a strong dedication to customer satisfaction.
Network Installation and Maintenance:
  • Install, configure, and maintain Nokia OLTs, routers, switches, and other optical network equipment in central office environments.
  • Perform routine maintenance to ensure optimal functionality and network performance.
  • Central Office Operations:
  • Oversee central office activities, including rack installations, power connections, and cable management.
  • Ensure compliance with industry best practices and company standards for central office operations.
  • Troubleshooting and Issue Resolution:
  • Diagnose and resolve hardware and connectivity issues for optical networks, escalating complex problems as necessary.
  • Provide timely support during outages or degradation events to minimize downtime.
  • Documentation and Reporting:
  • Maintain accurate and detailed records of work performed, including network configurations, changes, and maintenance logs.
  • Prepare reports on network performance and service availability for internal and external stakeholders.
  • Collaboration and Communication:
  • Work closely with network engineers, NOC personnel, field technicians, and other teams to ensure smooth network operations.
  • Communicate effectively with customers and team members to coordinate installations and resolve issues.
  • Inventory and Equipment Management:
  • Track inventory of network devices and ensure all necessary equipment is available for ongoing projects.
  • Manage the decommissioning and replacement of outdated or faulty equipment.
  • Emergency Support:
  • Participate in on-call rotations to provide emergency support and respond to critical network issues.
  • Qualifications:
  • Technical Expertise:
  • Strong knowledge of FTTH technology, optical networking, and central office operations.
  • Hands-on experience with Nokia network equipment and technologies is required.

  • Experience:
  • Previous experience in a similar role, preferably within an ISP or telecommunications company.
  • Familiarity with installation, configuration, and maintenance of OLTs, routers, and switches.

  • Skills:
  • Excellent troubleshooting and problem-solving abilities.
  • Strong communication skills, both written and verbal.
  • Ability to work independently and prioritize tasks in a dynamic environment.

  • Certifications (Preferred but not required):
  • Nokia certifications (e.g., Nokia Optical Network Certifications).
  • Industry-standard networking certifications (e.g., CCNA, JNCIP).

  • Additional Requirements:
  • A valid driver’s license and reliable transportation for on-site visits.
  • Willingness to work flexible hours and participate in on-call rotations.
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    NOVOS FiBER Headquarters Location

    Plano, TX

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    NOVOS FiBER Company Size

    Between 10 - 50 employees

    NOVOS FiBER Founded Year

    2022

    NOVOS FiBER Total Amount Raised

    $95,000,000

    NOVOS FiBER Funding Rounds

    View funding details
    • Debt Financing

      $75,000,000 USD

    • Series Unknown

      $20,000,000 USD