- Job title
- Business Operations
- Job location
- San Francisco
- Job description
- # **About HUD**
[HUD](https://www.hud.ai/) is building infrastructure to create RL training data and evals for frontier AI agents, as well as a marketplace to sell these to frontier labs through the HUD marketplace. Our platform is used by frontier labs, Fortune 500 companies, and startups. We’ve raised $16M from top VCs and were YC W25.
## **About the role**
We’re looking for a Business Operations generalist to help build and run HUD’s operating systems. You’ll work closely with our Chief of Staff and founders across hiring, finance, marketing and events, and cross-functional special projects.
This role is an exceptional learning opportunity for an early-career generalist who already has some early-stage startup experience. The work is both extremely fast-paced and extremely wide-ranging, giving this person unique access to every part of the company. The Chief of Staff is also personally committing to mentoring this person for success at HUD and beyond.
## **Responsibilities**
**This role is intentionally broad and will change depending on the company’s needs,** but the focus of your first 3-6 months may include (but are not limited to):
- Co-own hiring and people operations with the Chief of Staff, including recruiter management, feedback tracking, work trial management, and onboarding
- Own day-to-day finance operations including transitioning payroll providers, expense tracking, invoice management, and vendor payments
- Own or support cross-functional projects with the Chief of Staff and founders, turning open-ended business questions into clear recommendations and scalable systems
- Draft public-facing content such as case studies, blog posts, social media posts, partnership announcement, etc.
- Plan and run events including community gatherings to team offsites
- Miscellaneous operations - everything from notarizing documents for our Singapore entity to onboarding a fractional general counsel
- Active but thoughtful use of AI to enable and automate all of the above
## **Experience**
**You may be a good fit if you have:**
- 3–4 years of experience, including 2 years in management consulting (MBB or top-tier boutique) and 1–2 years at an early-stage startup in business operations or strategy and operations
- Demonstrated experience taking ambiguous projects from initial problem structuring through implementation, with an eye on building scalable systems instead of point solutions
- Strong organization and attention to detail, with the judgment to prioritize competing demands and keep commitments on track
- Excellent written and verbal communication skills— **please link a writing sample**
- High agency balanced with good judgement on when to ask for more input or help to get things done on time
- Comfort moving between strategic questions and everyday operational work, and learning unfamiliar parts of the business quickly
**Strong candidates may also have:**
- Experience using AI to automate workflows, not just for research or summarization
- Built a system or process from scratch and iterated it as the company grows
- Experience working with technical teams or ability to learn technical topics quickly at a conceptual level
- Comfort working with leadership internally and externally, and confidence in voicing your thoughts in such rooms—especially in dissent
_We prioritize technical aptitude and learning potential over years of experience. Motivated candidates are encouraged to apply even if they don't meet all criteria._
## **Team & company details**
- **Team Size** : ~25 people currently, mostly full-time in-person, but some remote.
- **Our team:** Our team includes 4 International Olympiad medalists (IOI, ILO, IPhO), serial AI startup founders, and researchers with publications at ICLR, NeurIPS, etc.
- **Company stage:** We have 8 figures in funding and are scaling profitably and quickly to meet very strong demand.
## **Logistics**
- **Employment** : Full-time.
- **Location** : **San Francisco office only for this role.**
- **Visa Sponsorship** : We provide support for relocation and visas for strong full-time candidates to the US or Singapore.
- **Timeline** : Applications are rolling. The process is 2 technical interviews and a 2-3 day work trial.
## What we offer
- Competitive compensation
- 100% covered top-of-the-line medical, dental, and vision from Blue Shield of CA (US employees)
- Lunch and dinner when you’re in the office (in-office employees)
- Company-wide holiday break (Christmas Eve to New Year’s Day) on top of PTO and paid holidays
- Other perks including an Equinox membership, 401k, and commuter benefits (US employees)
- Unlimited\* access to tokens for ChatGPT, Claude Code, Cursor, etc. \*_By unlimited, we mean no one on our token usage leaderboard has ever hit a limit. So we have no idea what the limit is._
Due to high volume, we may not actively respond to every application, but feel free to contact us at [[email removed]](mailto:[email removed]) or elsewhere if we missed your application!