Billing Specialist - Five9

Key Responsibilities:

• Prepare and process daily billings to ensure client invoices are accurate, consistent with contractual requirements and issued on a timely basis
• Research and resolve billing, credit and accounts receivable issues
• Review and reconcile account balances in Accounts Receivable
• Interface with internal customer service and support organizations on customer inquiries
• Assess current billing operations, offer recommendations for improvement, and assist with implementing new processes
• Collaborate with team members in AP and AR to assist with ad-hoc projects and miscellaneous tasks  

Key Skills:

• 3-5 years billing experience
• SaaS/Software/Technology Experience
• Complex Contract Review
• Proficient in MS Office, namely Excel
• Solid understanding of billing and financial concepts
• Strong analytical and problem-solving skills
• Excellent oral, written and interpersonal communications
• Able to work in stressful situations with firm deadlines
• High degree of accuracy and attention to detail
• Capable of making timely, independent decisions
• NetSuite and Saleforce.com experience a huge plus
• Extremely detail oriented with a keen eye for spotting errors and discrepancies
• Knowledgeable and experienced with processing, verifying, balancing, and adjusting basic and complex transactions
• Technically savvy, advanced in Microsoft Excel
• College degree or equivalent work experience

Company Benefits

• Company stocks
• Annual merit increase based on performance
• 15% night shift differential pay
• Paid Leave with Cash Conversion
• HMO with free dependents
• Retirement Plan
• Life Insurance
• While on work from home setup: Internet and meal allowance are provided
• Employee Assistance Program for mental and social well-being
• Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13^th month pay, Solo parent leave, Special leave for women)