Associate Lodging Manager & Marketing Specialist - TripActions

We are seeking a versatile and proactive Associate Lodging Manager & Marketing Specialist to join our team. This unique hybrid role is designed for a detail-oriented professional who can balance high-level marketing and engagement strategies with rigorous operational execution.

You will split your time between two critical pillars: Supply Partnership Marketing (30%), where you will drive engagement and optimize how we showcase our partners, and Lodging Partnerships Manager (70%), where you will serve as the owner of daily account functions, RFP execution, and revenue growth.

What You'll Do: 

1. Supplier Engagement & Marketing (30%)

• Partnership Optimization: Act as the primary architect for supplier engagement, organizing and broadcasting events such as educational lunch-and-learns, partner showcases, webinars, and FAM trips.
• Content Strategy: Manage and optimize supplier content within internal knowledge bases to ensure stakeholders have the most accurate and persuasive information.
• Sponsorship Management: Execute marketing sponsorship agreements, ensuring partners receive maximum value and visibility.
• Internal Communications: Act as the "voice of supply" by broadcasting partnership updates, news, and activities to relevant internal stakeholders.

2.  Associate Lodging Manager  (70%)

• RFP Execution: Lead the end-to-end RFP process, including monitoring supplier responses, providing feedback, and resolving partner questions.
• Account Executive Functions: Perform technical lodging tasks such as rate loading, auditing, and parity checks to ensure seamless booking experiences.
• Operational Support: Manage the shared lodging email aliases and slack channel for both internal and external inquiries, ensuring accurate and timely responses.
• Revenue Growth: Directly manage a dedicated set of accounts, identifying opportunities to drive volume and increase overall revenue.

What We’re Looking For:

• Industry experience preferred: adequate experience in working within a supplier organization of corporate or online travel agency
• Energized and comfortable with a fast-moving, sometimes ambiguous, environment
• Exceptional organization and project management skills
• Excellent communication and interpersonal skills across all levels of the business, multiple locations and within supplier communities
• Ability to dive into the data and synthesize key learnings in a compelling way
• Strong business and operational sense
• Confidence, opinions, good judgement, and a bias toward action
• Ability to adapt and thrive in a hyper-growth environment
• Education: Bachelor’s degree in a business, economics, marketing, hospitality field or related discipline required
• Skills: GDS, Thoughtspot (or similar analytics platform), Google suite