About Pulley
Pulley helps the country’s top architects, builders, and retailers speed up every project in their portfolio. With AI-powered permitting intelligence and expert guidance, we eliminate costly delays and bring predictability across the full lifecycle of commercial projects.
Today, permitting is the slowest, most uncertain part of building, spread across 19,000+ jurisdictions with different rules, timelines, and surprises. Pulley gives project teams the clarity and predictability they need to move from planning to opening without delays.
We support rollout programs for brands like J.Crew, Solidcore, and Hibbett Sports, as well as major data center buildouts, EV charging networks, and other commercial projects. Our platform dramatically reduces approval timelines, improves forecasting accuracy, and removes thousands of hours of manual work from design and construction teams.
Founded in 2021, Pulley combines deep permitting expertise with purpose-built AI from people who have created products used by millions. We’re backed by CRV, Susa Ventures, Fifth Wall, and leaders from Plaid, Segment, ServiceTitan, and Procore.
What You'll Do
We're hiring an experienced Accounts Receivable Specialist to own the day-to-day of getting invoices paid and payments matched. It's a small number of hours, but a real set of responsibilities: you'll work directly with our Finance & Operations lead and be trusted to keep our receivables clean without someone pointing you to every problem.
This isn't a data-entry role. Our customers are national retailers, developers, and construction teams, which means lump-sum payments, vendor portals, milestone billing, and AP departments with their own processes. We're looking for someone who notices when something doesn't add up, digs in, fixes it, and makes sure it doesn't happen again.
Key Responsibilities
Cash Application: Apply incoming payments (ACH, check, card) to open invoices in Stripe and QuickBooks Online, including lump-sum payments that cover many invoices.
Account Reconciliation: Find and resolve double payments, payments made against voided invoices, unapplied credits, and short-pays.
Collections: Send polite, persistent follow-ups from our AR inbox, escalate past-due accounts, and keep our aging report current.
Portals & Pay Applications: Handle customer portal and pay-application submissions (e.g., retail vendor portals) and track them through approval.
Customer Support: Answer customer billing questions and request remittance details when payments arrive without them.
Process Improvement: Flag billing errors upstream (wrong entity, missing PO numbers, incorrect milestones) so they don't happen again.
Who you are
You're detail-oriented and self-directed: you spot problems without being told where to look.
You're comfortable working async and keep a clean, well-documented audit trail.
You write clearly and warmly, and you know how to get a customer's AP team to actually respond.
You're persistent without being pushy, and you follow through until an account is fully resolved.
Need to Have
2+ years in accounts receivable, collections, or bookkeeping, ideally at a B2B services or construction-adjacent company.
Hands-on experience with Stripe invoicing and QuickBooks Online.
Strong spreadsheet skills.
Availability for 5–10 hours/week on a flexible schedule, with some overlap during business hours ET.
Nice to Have
Experience with enterprise vendor portals or construction pay applications.
Familiarity with HubSpot.
Experience with milestone or progress billing.
Compensation
$30-$50/hour
