About Crossbeam
The highest-performing go-to-market teams have figured out how to turn their partner ecosystem into a revenue engine, and Crossbeam is the platform that makes that possible. Companies use Crossbeam to securely compare CRM data with partners, revealing shared customers, overlapping prospects, and warm paths into deals.
That second-party data becomes Ecosystem Intelligence — a layer of unique signals and recommendations that helps revenue teams uncover new opportunities, target the right accounts, and win faster. We pioneered the category of ecosystem-led growth, and now we're defining what comes next: go-to-market powered by AI-native ecosystem intelligence.
As an Enterprise Account Success Manager, your mission is to drive deeper adoption and retention within key accounts. You’ll build bespoke relationships across functions, identify new use cases, and expand Crossbeam’s footprint by demonstrating how our platform unlocks real business outcomes. Reporting to the Vice President, Customer Success, this role is a unique opportunity to own the client relationship with the world’s largest and most strategic companies.
You’ll do great if you:
- Take ownership without waiting for permission.
- Ask “what’s actually needed?” instead of defaulting to precedent.
- Use AI as leverage to clarify thinking, improve communication, synthesize information, and accelerate execution.
- Actively seek out and act on feedback to raise your own bar
- Dig until you understand the real problem, not just the surface request.
- Make those around you more effective.
You’ll get:
- Collaborative teammates and a culture built on trust and accountability
- Competitive compensation and equity
- Comprehensive healthcare coverage for you and your family
- Remote-flexible with access to co-working spaces in your area
- Learning, wellness, and WFH stipends
- Flexible time off
- Paid parental leave
- …and more!
Equal Opportunity Employer
We’re proud to be an Equal Opportunity Employer and are committed to building a team that reflects a wide variety of backgrounds, perspectives, and skills. We don’t discriminate on the basis of race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, disability, veteran status, genetic information, or any other protected characteristic.
If you need reasonable accommodations during any part of the application or interview process, please let us know—we’re happy to support you.
