đ About Us
At TeamSnap, we believe when the world connects through sports; the world becomes better. TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. We also believe our jobs should excite us, our teammates should support us and our bosses should inspire us. We empower our people to bring big ideas and tiny egos, landing us on Outside Magazineâs list of âBest Places to Work" and Built Inâs â100 Best Remote-First Places to Work."
TeamSnap is seeking an Account Manager who will establish strong relationships with TeamSnapâs high impact Sports Organization customers, with a dedicated focus on large market accounts and competitive soccer clubs, leagues, and associations. In this role, you will ensure high retention, maximize product adoption, and drive account expansion. Ideal candidates have strong B2B relationship management skills, a consultative sales approach, and a deep understanding of the unique operational dynamics within modern youth soccer and large scale sports organizations.
What Makes This Different From Other Account Management Opportunities?
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Youâll be equipped with the latest tools such as Salesforce, Slack, Zoom, and ChurnZero
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Youâre not in a churn-and-burn environment. Weâll support you with training and continuous coaching to be successful.
What You'll Do:
Youâll manage a portfolio of accounts and be responsible for establishing strong relationships and hitting retention goals
Youâll be running a variety of engagement campaigns into your portfolio of accounts to identify challenges, educate customers, and create growth opportunities
Youâll run demos of TeamSnap platforms to show the value of new products or add-ons
Youâll use data analysis to assemble account plans, evaluate your business, drive the strategy, and communicate the results.
Youâll drive a value-based sales process, uncovering customer needs through deep discovery and customized demonstrations of the specific capabilities of the product and/or processes that will solve the customer's needs.
Youâll optimize your sales toolkit to produce the best possible full sales cycle conversion rate & close ratio.
Youâll serve as the "Voice of the Customer" internally, escalating product feedback that will address the needs of our customers to ensure proper product prioritization.
Important Qualities:
Motivated - You get excited about exceeding business sales goals
Strong Business Acumen - You understand our customers goals and operations and how TeamSnap can add value to their organizations
Resilient - A hunter mentality who doesnât get upset easily with the word ânoâ. Experience with cold calling is a big plus.
Resourceful - Youâre not afraid to take initiative but also ask for guidance when needed
Customer Focused - You have compassion and care for the customer experience
Collaborative - You believe in âweâ before âIâ and love to celebrate wins together
What will set you up for success:
Experience: Minimum 0-3 years in Customer Success Relationship Management or Account Management, preferably in a SaaS environment.
Proven track record of hitting sales quotas.
Ability to travel occasionally, including but not limited to our annual company meeting, periodic sales team meetings throughout the year, potential trade shows, and potential client visits.
Sports industry experience (preferred)
