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Observe.AI

San Francisco, CA

Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of calls and streamline quality assurance workflows. With Observe.AI, businesses transcribe every call with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams. Observe.AI is trusted by more than 150 customers and partners, including Root Insurance, Alcon Laboratories, Tripadvisor, and Pearson. Backed by Menlo Ventures, Next47, NGP Capital, Scale Ventures, Nexus Ventures, and Y-Combinator, Observe.AI’s headquarters is in San Francisco with an office in Bangalore, India. For more information, visit www.observe.ai.

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Company Details

Founded

2017

Employees

Between 100 - 500 employees

Raised

$214,020,000

Headquarters Location

San Francisco, CA

Public

No

Acquired

No

CEO

Swapnil JainSwapnil Jain

Founders

Akash Singh
Akash Singh
Sharath Keshava Narayana
Sharath Keshava Narayana
Swapnil Jain

Company Collections

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Observe.AI's Investors

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Observe.AI's Tech Stack

Observe.AI Headquarters Location

San Francisco, CA, 94105

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Total Amount Raised: $214,020,000

Observe.AI's Investors

Observe.AI Funding Rounds

  • Series C

    $125,000,000

  • Series C

    $125,000,000

    Series C Investors

    SoftBank Vision Fund
    Zoom
    Menlo Ventures
    Nexus Venture Partners
    Scale Venture Partners
    NGP Capital
    Steadview Capital
    Emergent Ventures
    Next47
    Carya Venture Partners

  • Series B

    $54,000,000

  • Series B

    $54,000,000

    Series B Investors

    Menlo Ventures
    NGP Capital
    Next47
    Scale Venture Partners
    Emergent Ventures
    Bossa Invest

  • Series A

    $26,000,000

  • Series A

    $26,000,000

    Series A Investors

    Scale Venture Partners
    Emergent Ventures
    Nexus Venture Partners
    Steadview Capital
    01 Advisors
    Z Nation Lab
    Oana Olteanu

  • Series A

    $8,000,000

  • Series A

    $8,000,000

    Series A Investors

    Nexus Venture Partners
    MG Ventures
    Y Combinator
    Gokul Rajaram
    Emergent Ventures
    Hack VC
    Liquid 2 Ventures
    Jonathan Downey
    Nick Candito

  • Pre Seed

    $120,000

  • Pre Seed

    $120,000

    Pre Seed Investors

    Y Combinator

  • Pre Seed

    $900,000

  • Pre Seed

    $900,000

    Pre Seed Investors

    Emergent Ventures
Funding info provided by Diffbot.

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