DOSSIER · UPDATED 18 NOV 2025

Helpshift

Deliver a superior customer service experience at a lower cost with Helpshift’s AI-powered messaging platform.

www.helpshift.com ↗Claim this profile
Founded
2011
Headcount
145
Open roles
0
Last raised
Series C · $15M
SECTION I · THE BRIEF

Inside Helpshift

Brief #88111Updated 18 NOV 2025SAN FRANCISCOB2B SOFTWARE AND SERVICESSERIES C
Employbl Dossier

Helpshift

Deliver a superior customer service experience at a lower cost with Helpshift’s AI-powered messaging platform.

Founded
2011
Headcount
145
Open roles
0
Last raised
Series C · $15M
Section II — RestrictedMembers only
  • Engineering interview process at Helpshift
  • Tech stack & infrastructure choices
  • Culture & day-to-day work style
  • Why join now vs. 6 months from now
  • Hiring focus & open headcount by team
  • Comp philosophy and band context
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LEADERSHIP

Founders & key people

Abinash TripathyAbinash Tripathy
Baishampayan GhoseBaishampayan Ghose
OPEN ROLES

Hiring at Helpshift

Current Job Listings

Listing 0 of 0 job openings
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FUNDING

Capital raised

Total Amount Raised: $53,530,000

Helpshift's Investors

Helpshift Funding Rounds

  • Series C

    $15,000,000

  • Series C

    $15,000,000

    Series C Investors

    Katalyst Ventures
    Lisa Coca
    Portfolia
    M12

  • Series B

    $2,000,000

  • Series B

    $2,000,000

    Series B Investors

    Cisco Investments

  • Series B

    $23,000,000

  • Series B

    $23,000,000

    Series B Investors

    M12
    Salesforce Ventures
    Intel Capital
    Nexus Venture Partners
    True Ventures
    Visionnaire Ventures

  • Series A

    $10,000,000

  • Series A

    $10,000,000

    Series A Investors

    Intel Capital
    Visionnaire Ventures
    True Ventures
    Nexus Venture Partners

  • Seed

    $3,530,000

  • Seed

    $3,530,000

    Seed Investors

    Nexus Venture Partners
    True Ventures
Funding info provided by Diffbot.
TAGS

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Helpshift's Industries

Helpshift's Tech Stack

Helpshift's Investors

LOCATIONS

Where they work

Helpshift Headquarters Location

San Francisco, CA, 94115

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