Team Benefits Specialist - Remodel Health

Team Benefits Specialist

We are Remodel Health, the health benefits platform that revolutionizes health benefits to resource organizations with missions that matter. Our platform shifts organizations from traditional, one-size-fits-all health insurance plans to an individualized health insurance experience for each employee and their family. 

We were founded on faith-based principles, and have a heart to serve all organizations, from small to large to enterprise. Historically, our core customer pipeline has consisted of churches, K-12 private schools, Christian higher education, and faith-based nonprofits. In recent years, we have grown to serve largely for-profit organizations of all sizes.

Our team is collaborative, intentional, and prioritized. We care deeply for our customers and passionately believe there is a better way for employees to receive health benefits from their organization. Learn more about who we are here!  

Position Summary

We are seeking a highly driven, team-oriented self-starter to join our growing Team Benefits team. This role is ideal for someone who is extremely organized, detail-oriented, and technically savvy, with a strong work ethic and excellent communication skills.

The Team Benefits Specialist works closely with our Customer Success, Launch, and Account Management teams to deliver an exceptional client and member experience. Success in this role requires a proactive mindset, the ability to manage multiple priorities, and a genuine commitment to serving clients with accuracy, care, and efficiency.

Key Responsibilities

• Manage and service an assigned book of group benefits business, including medical, dental, vision, life, disability, and other ancillary products.
• Serve as the primary point of contact for clients, providing day-to-day support, issue resolution, and guidance on benefits-related questions.
• Coordinate new group implementations, renewals, open enrollments, and plan changes, ensuring a smooth and accurate process.
• Coordinate with the team to administer and manage our in house Health Reimbursement Arrangement (HRA) offering, ensuring compliance, accuracy, and timely processing.
• Learn, embrace and utilize technology solutions.
• Maintain a positive attitude and contribute to a harmonious and cooperative spirit within the organization.
• Perform special projects at management's request.
• All other duties as assigned.

Experience & Qualifications

• 3-5 years of experience in health insurance, with direct exposure to group medical and ancillary benefits preferred
• Proficiency with benefits administration and enrollment platforms, including Ease and Employee Navigator
• Hands-on experience managing or supporting Health Reimbursement Arrangements (HRAs) or other employer-funded benefit programs
• Strong organizational skills with the ability to manage multiple priorities in a deadline-driven environment

 Education & Licensure

• Bachelor's degree required, or an equivalent combination of education and relevant professional experience
• Health & Life License preferred

Benefits

• Full health benefits offering, including life, long-term disability, dental, and vision
• Generous PTO
• 401(k) match
• Sabbatical PTO available after 5 years of employment 
• Work from home program (4/1)

This is an in-office position in downtown Indianapolis four days a week, with work from home option on Fridays.