SECTION I · THE BRIEF
Brief #11433Updated 03 MAR 2025NEW YORK, NYLeverRETAILERS
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Shift Leader

Insomnia Cookies is a chain of bakeries primarily in the United States that specializes in delivering warm cookies, baked goods, and ice cream. Based in New York and Philadelphia, it was started in 2003 by Jared Barnett…

Location
New York, NY
Company size
1–10
Posted
1y ago
Via
Lever
Section II — RestrictedMembers only
  • Comp band & equity package
  • Seniority & experience requirements
  • Interview process & rubric
  • Hiring manager & team context
  • Growth trajectory in this role
  • Offer & decision timeline

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Insomnia Cookies logo

Shift Leader - Insomnia Cookies

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Job Title
Shift Leader
Job Location
New York NY (Wall Street)
Job Description
As a Shift Leader at our Wall Street store located at 76 Pearl Street, New York NY 10004, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!
SOME OUR SWEET SHIFT LEADER PERKS:
Pay rate: $18.00/hr
Excellent training & mentorship. Flexible part time work schedule
Job stability with a rapidly growing and reputable company
Achievable growth/promotion opportunities
You get to work in a fun, exciting team environment
FREE cookies with every shift!
WHAT WILL I DO AS A SHIFT LEADER?
Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
Support and work alongside the Cookie Crew
Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
Manage cash handling and deposits
- Other duties as assigned
DESIRED SKILLS/EXPERIENCE:
At least 1 year of working experience in a customer service focused role
Point of Sales systems experience
Outstanding communication, time management, and people skills
Outgoing/friendly/patient
Detail focused and results-oriented
Ability to lead-by-example and motivate others
Ability to lift up to 40 lbs.
Legally eligible to work in the United States
Must be 18 years or older to be employed

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Where this role is based

New York, NY

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Insomnia Cookies Headquarters Location

Philadelphia, PA

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Insomnia Cookies Company Size

Between 1 - 10 employees

Insomnia Cookies Founded Year

2003

Insomnia Cookies Funding Rounds

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