SECTION I · THE BRIEF
Brief #06557Updated 20 OCT 2026CHICAGO, ILLeverSOFTWARE COMPANIES
Employbl Company Profile

Services Delivery Consultant

Reply.ai makes customer service faster and smarter by automating repetitive processes and delivering instant and personalized attention on messaging channels.

Location
Chicago, IL
Company size
10–50
Posted
Yesterday
Via
Lever
Section II · Full ProfileFree with an account
  • 01Comp band & equity packageLocked
  • 02Seniority & experience requirementsLocked
  • 03Interview process & rubricLocked
  • 04Hiring manager & team contextLocked
  • 05Growth trajectory in this roleLocked
  • 06Offer & decision timelineLocked

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Services Delivery Consultant

Reply.ai· Chicago, IllinoisView company profile


Job title
Services Delivery Consultant
Job location
Chicago, Illinois
Job description

Spur Reply, part of the Reply Network, is a leader in go-to-market consulting. Our mission is to turn every interaction our clients have into a go-to-market advantage. We act as an extension of our client teams, providing the support, tools, and strategies to achieve important outcomes. If you tackle challenges with unmatched persistence and believe learning is critical to ongoing growth, we want you on our team.

We're seeking a Services Delivery Consultant to lead enterprise Asana implementations. You'll serve as a trusted advisor and change management partner, helping clients adopt Asana as both a technology solution and a transformative approach to collaboration. You'll deliver tailored engagements that drive measurable adoption and business results.

Responsibilities
• Lead end-to-end client engagements as primary point of contact, from implementation through ongoing success
• Provide expert consultation on Asana workflows and configurations aligned to client business challenges
• Facilitate training and change management activities that drive enterprise-wide adoption
• Manage project delivery with excellence, balance multiple priorities while maintaining scope and budget
• Identify growth opportunities and proactively introduce solutions that maximize client value
• Serve as voice of the customer, sharing insights with cross-functional and product teams
Minimum Requirements
• A Bachelor's degree in business administration, finance, or economics, or equivalent degree
• 3 years of customer-facing consulting or implementation experience, preferably in enterprise SaaS
• Expert in Asana and collaborative work management solutions
• Exceptional communicator who engages effectively with stakeholders from individual contributors to C-level executives
• Solutions-oriented with strong business acumen and ability to navigate complex organizational change
• Self-motivated with excellent project management skills and ability to manage competing priorities
• Customer-centric mindset with genuine passion for driving client success
• Curious about AI and emerging technologies with willingness to leverage them for enhanced outcomes
View job listing ↗
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Reply.ai headquarters

New York, NY

Company size

10–50 employees

Founded

2016

Total raised

$3,700,000

View company profile ↗

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