Senior Manager, Travel Experience Consultant - TripActions
View Company Profile- Job Title
- Senior Manager, Travel Experience Consultant
- Job Location
- Bengaluru, IN
- Job Listing URL
- https://navan.com/careers/openings?gh_jid=7206619
- Job Description
The Navan support team is seeking a Senior Manager of Travel Experience group to join our growing team. This role provides leadership and operational oversight of Travel Experience teams responding to customers 24x7.
What You’ll Do:- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes and best practices
- Help the organization’s processes remain legally compliant
- Formulate strategic and operational objectives
- Perform quality controls and achieve KPIs
- Recruit, train and supervise staff
- Find ways to increase quality of customer service
What We’re Looking For:- MBA/Masters from a reputed university
- 10-12 years of work experience in a reputed MNCs
- Result driven
- Data Driven, experience in Change Management,
- Min 5 years of experience in managing a team of “Managers”
- PMP certified will be an added advantage
- Familiar with travel industry will be an advantage
- Will be responsible to manage both the operations centre and accountable for overall KPIS of the organization
- Proven work experience as Operations Manager or similar role
- Knowledge of organizational effectiveness and operations management
- Excellent communication skills
- Leadership ability
- Outstanding organizational skills
- BPO and Travel Experience would be an added advantage
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TripActions Company Size
Between 2,000 - 5,000 employees
TripActions Founded Year
2015
TripActions Total Amount Raised
$2,240,500,224
TripActions Funding Rounds
View funding detailsDebt Financing
$400,000,000 USD
Series G
$154,000,000 USD
Debt Financing
$150,000,000 USD
Series F
$275,000,000 USD
Series E
$155,000,000 USD
Debt Financing
$125,000,000 USD
Debt Financing
$500,000,000 USD
Series D
$250,000,000 USD
Series C
$154,000,000 USD
Series B
$51,000,000 USD
Series A
$12,500,000 USD
Series A
$10,000,000 USD
Seed
$4,000,000 USD