Step into the role of Operations Specialist where you'll provide essential operational support that keeps our ACO running smoothly while directly contributing to healthcare transformation initiatives. You'll prepare high-level board presentations, coordinate key events like ACO retreats and kick-offs, and design critical reports using business intelligence tools. This dynamic role offers the opportunity to monitor compliance activities, support leadership on special projects, and serve as the operational backbone ensuring seamless communication across all levels of the organization, from board meetings to provider communications, while gaining valuable exposure to strategic decisions that shape the future of value-based care.
We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home across US time zones.
Primary Duties
-
Preparation of materials such as board presentations, practice communications, and minutes for ACO board meetings.
-
Coordination of key events such as ACO retreats, ACO kick-offs, and ACO board meetings for providers and field teams.
-
Assist in designing and implementing a range of key reports (financial reports, KPIs) using relevant business intelligence and customer relationship management tools.
-
Monitoring of compliance activities
-
Support the Market President / Executive Director and field team on special projects, data requests and other program reporting requirements, as needed.
Minimum Qualifications
Bachelor's degree plus 1 to 3 years of related experience, or an equivalent combination of education and experience.
Preferred knowledge, skills, and/or abilities
Healthcare Industry experience is a plus.
Project management process knowledge is a plus.
Ability to work in a rapidly changing startup environment.
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer
