POSITION OVERVIEW

The Human Capital Business Partner (HCBP) for Business Operations serves as a strategic advisor and consultant to the Business Operations leadership team, with a particular focus on Finance related functions, aligning business objectives with employee and organizational needs. This role provides expert guidance on talent management, workforce planning, performance optimization, organizational effectiveness, and change management to drive business results. The HCBP is a key link between HR and business functions, ensuring HR strategies are effectively implemented across the Business Operations function. This role will work closely with the other HCBPs across the Business Operations Global team.

RESPONSIBILITIES

Business Partnership & Human Capital Corroboration

• Partner with senior HCBP and Finance leaders to understand business priorities and help align HR programs and initiatives in support of team objectives.
• Collaborate with leadership to support workforce planning discussions and talent-related needs.
• Work closely with Centers of Excellence (e.g., Talent Acquisition, Talent Development & Culture, Compensation) to help implement HR initiatives and programs.

Talent Management and Workforce Planning

• Support talent planning and succession planning for the Finance organization.
• Assist in identifying skill gaps and development opportunities, helping leaders strengthen team capabilities and talent pipelines.
• Support performance management processes and provide guidance on employee development and career growth conversations.

Organizational & Team Effectiveness

• Contribute to organizational effectiveness initiatives, including change management, team development, and culture-building efforts.
• Leverage HR data and metrics to identify trends and support recommendations for continuous improvement.

Employee Engagement & Relations

• Support employee engagement initiatives and follow-up action planning efforts.
• Partner with Employee Relations and Legal teams to help address employee relations matters and provide guidance to managers.
• Help foster a collaborative, diverse, and inclusive work environment.

Compliance & Risk

• Support compliance with labor laws, company policies, and HR procedures within the Finance organization.
• Assist in identifying potential risks and escalating concerns to support timely resolution.

QUALIFICATIONS

• 10+ years of HR generalist experience, or other relevant HR experience, with a world-class global financial services firm – prior experience with Finance teams preferred
• Strong client and commercial focus with outstanding judgement and strong influencing skills
• Clear intellectual curiosity with the drive and potential to succeed in a fast-paced work environment, having shown comfort with the ambiguity of an evolving, dynamic firm
• Strong execution and project management skills – highly organized, very detail oriented, proactive problem- solver, solutions-oriented, and a knack for anticipating obstacles and addressing issues early
• Proven track record of managing simultaneous processes, prioritizing a heavy workload and working across/coordinating among multiple functions within an organization
• Self-starter – someone who “rolls up his/her sleeves and gets things done”; has high energy; a strong work ethic; displays the ability to work independently; be creative; and entrepreneurial
• Displays maturity, excellent attitude, outstanding judgment, critical thinking, sensitivity and creativity to changing needs and
• Pragmatic, results-driven and “can do” attitude is essential.
• Acts professionally regarding sensitive subjects and maintains confidentiality while exercising discretion at all times
• Solid interpersonal and relationship-building skills – can effectively develop trusted relationships with many constituents, build credibility quickly, and partner effectively with others
• Excellent verbal and written communication skills – appropriately crafts written communications; has the presence and confidence to represent the HC team and the firm in a professional, poised manner
• Team-player – willing to pitch-in when needed to help on projects, tasks and initiatives, as and when needed; enjoys working in a collaborative and collegial environment; humble and enthusiastic with the desire to learn
• Ability to collect, analyses, and distil information for management presentations
• Strong Excel skills a must - fluency with formulas such as VLOOKUP, Pivot Tables, sumifs, countifs, min, max, average arrays
• HRIS experience (preferably Workday) – system navigation, data maintenance, reporting, etc.

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