What you’ll do

• Effectively manage a book of business totalling up to $5M in ARR
• Identify and put together strategic account plans that map out expansion and other upsell opportunities as part of the broader sales organization
• Maintain an active pipeline of forecasted renewals and expansions to meet quota objectives
• Partner with Customer Success Managers for shared management of your customer relationships
• Position yourself as a strategic partner to key stakeholders and champions within named accounts
• Continued assessment of Greenhouse’ alignment with customer’s business objectives and goals
• Identify and mitigate churn risk clearly and own resolution strategies, advising sales leadership of ideal resolutions wherever appropriate
• Be an active participant in building and improving internal operational processes

You should have

• Sales experience in a quota-carrying closing role (e.g., Renewals, Sales, Account Management), preferably in a SaaS organization
• Exceptional verbal, written, and presentation skills
• Excellent time and process management skills
• Strong pipeline management and familiarity with Salesforce
• Proven success navigating organizations and ability to quickly identify the decision makers and the decision-making process for SaaS investments
• The ability to craft narratives and prove customer value through comprehensive business reviews and strategic touch-points
• Experience developing executive relationships and handling complex commercial processes and negotiations
• Your own unique talents! If you don’t meet 100% of the qualifications outlined above, tell us why you’d be a great fit for this role in your cover letter