Field Operations Associate

Brooklyn FI Inc operates as a dog technology company. The Company develops LTE-M dog collar that tracks customers dogs location no matter where they are in the United States. Brooklyn FI creates technology to alert…

Location: Elgin, TX
Company size: 50–200
Posted: Yesterday
Via: Lever

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Job listing · Updated 13 OCT 2026

Field Operations Associate

Fi· Elgin, TXView company profile

Job title: Field Operations Associate
Job location: Elgin, TX
Job listing URL: https://jobs.lever.co/fi/da7e1602-ba00-47b0-815f-aa4bca6502ea
Job description: Welcome to Fi.

We’re a passionate team from Square, Google, Oura, Peloton, Uber, and more working to transform the human-pet relationship. Our mission? Develop cutting-edge technology to revolutionize what it means to be a pet parent. The pet industry remains firmly stuck in the past and we are here to change that. Fi is leveraging our team's talent and expertise to improve the lives of millions of pets in the U.S. Real-time location tracking, activity, sleep and behavior monitoring – and that's just the beginning.

The most exciting aspect of our work? Bridging the communication gap between pets and humans. Imagine a world where everyone knows how their pet feels in real time and how to keep their best friend in good shape. That's the future we're building at Fi.

If you're someone who thrives in innovative, collaborative work environments and feels strongly about helping pets live longer, better lives, Fi could be the perfect fit. Join us in our pursuit of the “impossible,” or as we call it here “let me find a way,” to redefine the future of pet ownership together.

Fi is looking for a Field Operations Associate!

This is a hands-on, on-site role for someone local to Elgin, Texas who's comfortable working directly with dogs in a shelter environment. The Elgin facility is a high-volume transport hub processing multiple dog shipments a week, and Fi's collars need to go on every incoming dog and stay charged and cycling correctly.

What You'll Do:
Visit the partner site 2-3 times per week, 1-2 hours per visit

Check that collars are charged and keep a regular charging routine

Confirm collars are fitted and installed correctly on the dogs

Troubleshoot basic device issues and escalate anything you can’t resolve

Log device status in a shared spreadsheet

Send the Fi team a short written update each week
What You'll Bring:
Must be local to Elgin, TX

Comfortable working with dogs in a kennel or shelter environment

A flexible schedule that allows visits on short notice

Strong, responsive email communication

Basic organizational skills, comfortable reading and maintaining a simple spreadsheet

Experience maintaining equipment, tracking inventory or following a maintenance schedule is a plus