You spent years in clinical settings caring for patients and you are proud of that. But somewhere along the way you started wondering what it looks like on the other side: how healthcare decisions get made at scale, how programs get built, and how the business of care works. You want to stay close to the mission without staying in one place.
You are the kind of person providers actually listen to, because you’ve been in their world. You understand the pressure of a full patient panel, the frustration of care gaps that don’t close, and the difference a trusted partner can make. You are organized, self-directed, and genuinely energized by building relationships with people who share your commitment to better outcomes.
This role puts you in the field every day, visiting physician offices, primary care practices, and care teams throughout Michigan where Porter members are seen. You are the face of Porter to the provider community, and the voice of the provider community back to us.
- Build trusted, lasting relationships with PCPs, care coordinators, office managers, and clinical leadership, becoming a known and valued presence in every practice you serve.
- Help providers understand exactly how Porter’s in-home NP assessments support their patients, closing care gaps, surfacing undiagnosed conditions, and improving the quality of information available at the next visit.
- Show providers the tangible impact Porter has on the patients they share, including better documented complexity, more comprehensive visits, and members who show up more prepared and more engaged.
- Collaborate with provider offices to identify shared members who could benefit most from Porter’s services, and support seamless coordination between Porter’s clinical team and the practice.
- Serve as a consistent, reliable point of contact, answering questions, solving problems, and making sure every provider interaction leaves them glad Porter is in their corner.
- Represent provider perspectives internally, sharing real feedback that shapes how Porter’s programs continue to evolve.
- Track engagement patterns and practice-level outcomes to identify where Porter’s presence is making the biggest difference and where it can grow.
What You’ll Need
- Active, unencumbered Michigan RN license OR current case management certification (CCM preferred)
- 3+ years of clinical or case management experience; field-based, outreach, or care coordination experience is a strong plus
- The kind of interpersonal presence that makes providers glad you stopped by. You communicate clearly, earn trust quickly, and follow through.
- A genuine commitment to improving outcomes for complex, underserved patient populations
- Strong self-organization and the ability to manage a geographic territory independently without losing the personal touch
- Valid driver’s license and reliable transportation; comfort with regular local travel throughout Michigan
