MOO brings brands to life in a sustainable way, with a range of remarkable print and merchandise products. We combine design, technology, manufacturing and service, so that people can connect in memorable ways. Not online but out there, in real life.
We started in 2004. Since then we’ve built an award-winning and much-loved brand, with customer satisfaction and Trustpilot ratings that make most businesses want to give up and hire an army of review bots. We’ve got half a million customers, mostly small and medium businesses in North America, the UK, and Europe – businesses that, like us, get all excited about putting something real and beautiful into people’s hands. Does that make us nerds? Probably, and we’re ok with that.
We’ve been given the highest business award in Britain, ‘The Queen’s Award for Enterprise’. Backed by venture capital, we’re part of Tech Nation’s ‘Future Fifty’, recently passing $1bn in lifetime revenue, and featuring in the Guardian’s top 10 UK start-ups list. Ok, we’ll stop bragging now.
Today, we’re more than 400 people with our global HQ in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO and with our most recent office expansion in Cape Town South Africa.
To continue the success that MOO Business Services is today, we are looking for an exemplary B2B Account Executive in our London location who will onboard and inspire new business clients, further helping us grow our business services base in the UK, Europe, and further afield.
Your sales team will be made up of Account Executives, Account Managers and a Sales Manager. Together you are responsible for onboarding and growing existing business services accounts at MOO, and working collaboratively to ensure that each client has a seamless experience working with us.
This is an exciting opportunity for someone that can build rapport quickly, perform in-depth discovery, and make recommendations to MOO’s prospective business clients on how they can best use our products and services.
Responsibilities
Serve as the first human contact with business customers and introduce them to MOO service, design and product offerings
Leverage moderate skill in influencing and resilience to fully understand prospective business client needs and inspire them through thoughtful value driven proposals
Manage a pipeline of both prospect and recently onboarded client accounts, actively contacting leads and opportunities from multiple channels
Provide live demonstrations of our business platform, help prospective clients product product samples and educate on our product and service offerings
Onboard new client accounts for first order(s) and subscription and facilitate a seamless introduction to an Account Manager or the Customer Success team
Maintain a strong understanding of MOO products and services to present thoughtful and creative recommendations to prospective clients in order to win their business
Keep clear records of work in Sales Department CRM system so that the department can work as a team to ensure the best client experience
Leverage moderate closing skills to achieve and exceed monthly new account and revenue targets
About You
Relevant full cycle sales experience within an account management role
Leverages sales skills and moderate to advanced level business acumen to dig deeper in opportunity funnels and make creative sales
Motivated to make 35+ outbound calls a day
Highly organised and able to handle a high inbound lead flow, opportunity pipeline, as well as onboarding new customers
Prefers busy days with lots of action and will actively seek and prospect opportunities
Enjoys being in an advisory role, helping clients solve problems and coming up with creative solutions
Can operate effectively in situations where there is ambiguity
Enjoys a challenge and isn’t afraid to try something new
Thrives in a team setting and working closely with peers towards personal and professional growth
Nice To Haves
Previous experience in prospecting and/or onboarding new business
Knowledge of design/print
Experience with Salesforce
Bi-lingual capabilities
