Helix: Community Support Platform

San Francisco, CA

Helix is helping leading Web3 protocols to decentralize their customer support using Helix. Currently, it's a pain to provide technical support using Discord or Telegram, the most popular tools for the job. Developers and users wait hours for responses and support agents grow tired of answering the same questions. Helix is building a decentralized protocol that rewards community members for answering questions, thereby reducing the cost of support and promoting community involvement.