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ServiceTrade

ServiceTrade helps commercial service companies deliver an amazing customer experience and increase the value of their business. ServiceTrade is a software as a service platform that manages job scheduling, technician scheduling and efficient routing for single or multiple offices in an easy user interface. Documentation of the work performed is stored online and delivered to customers’ inboxes for always-on access to service history. Online communication and coordination between field technicians, the home office, and the customer make each appointment more professional. In the book The Digital Wrap: Get out of the Truck and Go Online to Own Your Customers, ServiceTrade CEO Billy Marshall describes techniques for taking service activities online to strengthen customer relationships and maximize the value of your service contracting brand. Get the book at digitalwrapbook.com.

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Founded

2012

Employees

Between 50 - 200 employees

Raised

$119,811,784

Headquarters Location

4601 Creekstone Dr, Durham, NC 27703

Public

FALSE

Acquired

FALSE

Founders

Brian Smithwick

CEO

Billy Marshall
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Funding Rounds

$85,000,000

December 2021

$30,000,000

August 2020

$4,111,782

May 2015

$700,000

January 2013

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