SECTION I · THE BRIEF

Brief #34342Updated 14 OCT 2026NEW YORK (REMOTE), WASHINGTON (REMOTE), CALIFORNIA (REMOTE), FLORIDA (REMOTE), UTAH (REMOTE), OHIO (REMOTE), TEXAS (REMOTE), MICHIGAN (REMOTE), MASSACHUSETTS (REMOTE), MARYLAND (REMOTE), DC (REMOTE), PENNSYLVANIA (REMOTE), COLORADO (REMOTE)GreenhouseSOFTWARE COMPANIES

Employbl Company Profile

Support Engineer, Engineering Operations

Levanta develops an affiliate marketing software purpose-built for Amazon. It integrates with Amazon’s Attribution API to allow sellers and publishers to partner directly, enabling the ability to increase commissions,…

Location: New York (Remote), Washington (Remote), California (Remote), Florida (Remote), Utah (Remote), Ohio (Remote), Texas (Remote), Michigan (Remote), Massachusetts (Remote), Maryland (Remote), DC (Remote), Pennsylvania (Remote), Colorado (Remote)
Company size: 10–100
Posted: Today
Via: Greenhouse

Section II · Full ProfileFree with an account

01Comp band & equity packageLocked
02Seniority & experience requirementsLocked
03Interview process & rubricLocked
04Hiring manager & team contextLocked
05Growth trajectory in this roleLocked
06Offer & decision timelineLocked

Create free account Sign in

Free account · no card · 2 minutes

Job listing · Updated 14 OCT 2026

Support Engineer, Engineering Operations

Levanta· New York (Remote), Washington (Remote), California (Remote), Florida (Remote), Utah (Remote), Ohio (Remote), Texas (Remote), Michigan (Remote), Massachusetts (Remote), Maryland (Remote), DC (Remote), Pennsylvania (Remote), Colorado (Remote)View company profile

Job title

Support Engineer, Engineering Operations

Job location

New York (Remote), Washington (Remote), California (Remote), Florida (Remote), Utah (Remote), Ohio (Remote), Texas (Remote), Michigan (Remote), Massachusetts (Remote), Maryland (Remote), DC (Remote), Pennsylvania (Remote), Colorado (Remote)

Job listing URL

https://job-boards.greenhouse.io/levanta/jobs/5453079008

Job description

Levanta is the creator affiliate platform built for modern e-commerce. We connect brands, creators, publishers, and marketplaces through a single platform for creator discovery, activation, partnership management, payments, and cross-channel performance measurement. Through our Creator Marketplace and AI-powered Social Discovery, brands can access more than 90,000 vetted creators and millions more across TikTok, Instagram, and Facebook, building measurable creator partnerships across Amazon, Walmart, Shopify, and other retail channels.

Following our recent $22 million Series B, which brought our total funding to more than $43 million, we are investing further in our technology, our team, and our expansion across the retail ecosystem. We are building the infrastructure for Creator Commerce Media and creating more opportunities for brands to grow, creators to earn, and marketplaces to generate measurable demand.

**We are only accepting candidates with verified LinkedIn profiles**

We're hiring a Support Engineer to join Levanta's growing team. This role is the bridge / glue between Customer Success and Engineering to troubleshoot and resolve product, integration, and API-related issues. The ideal candidate is customer-obsessed, technically savvy, and comfortable working cross-functionally to ensure a high-quality customer experience.

What You'll Own:

Respond to technical issues and questions via Slack, Linear (our ticketing software), and Pylon
Understand the technical nuances of Levanta's technology and guide customers through their challenges
Escalate product bugs to the engineering team with clear context
Create and maintain technical support documentation to enable the entire CS and engineering team to serve our customers
Identify repeat issues and propose solutions to improve the product
Build out internal tools to solve common issues
Utilize and implement AI workflows that will make our support process more efficient

What We're Looking For:

2+ years of prior experience in the technical support, solutions engineering, or software engineering.
Ability to read / write code in Typescript
Good communication skills, able to juggle multiple technical conversations
Familiarity with REST APIs, SQL, and cloud tooling.

What Levanta Offers:

A dynamic and supportive work environment where innovation and creativity are encouraged.
Competitive salary and benefits package.
Open vacation and sick policy, take the time you need.
Opportunity for professional growth and advancement within a rapidly expanding startup.
A culture that values diversity, inclusion, and the impact of every team member on our success.
Must have a permanent address in one of our hub states: California, Florida, New York, Ohio, Utah, Texas, Michigan, Washington, Colorado, Massachusetts, North Carolina, Pennsylvania, or DC.

View job listing ↗

The Saturday Briefing