RegScale is a continuous controls monitoring (CCM) platform that helps organizations automate and scale their security, risk, and compliance programs. We are at an inflection point, transitioning from startup execution to a disciplined, enterprise ready engineering organization, and we are building the team that will take us there. This is a meaningful problem domain: the work you build directly helps organizations manage risk, meet regulatory requirements, and operate more securely at scale.
Mission
The mission for this role is to help RegScale continue to accelerate its hyper-growth sales engine by building the operational foundation within the Sales Engineering function by clearing the administrative and process weight that pulls SEs away from customers. Initial success will be achieved by ramping up on RegScale product knowledge, understanding the systems and processes supporting the sales organization, and establishing the standards, cadence, and measurement that allow the SE team to move efficiently and repeatably across the commercial and federal markets. This role will meaningfully contribute by making RegScale’s adoption of AI best-in-class across everything the SE function does.
Position
The Sales Engineering Operations Lead is an operations leader first and a technical practitioner second. You will build genuine product acumen, enough to provide air cover for the broader team, judge whether an artifact is technically sound, and hold your own in a room with Product Management and Engineering. Your work is making the SE work repeatable, measurable, and faster.
This role is heavily cross-functional by design. Most of what you accomplish will happen through teams you do not own. We need someone dynamic who builds relationships quickly, earns credibility with technical practitioners and executives alike, and can run a project team to a deliverable. The role reports to the Senior Director, Sales Engineering, and aligns tightly with the Sales, BDR, Customer Success, Product Management, Engineering, Marketing, Partner, and Finance teams.
Key Responsibilities
Own AI best practices and rollout throughout the SE organization. Establish the workflows, prompt libraries, and internal knowledge base (product docs, demo scripts, POV artifacts) that power the team’s AI usage and set the standard for what best-in-class AI adoption looks like.
Own first-line reporting, analytics, and insights for the SE function, in partnership with the Revenue Operations team, including deal velocity, win/loss analysis, capacity planning, and quarterly business review support. The goal is to turn performance into evidence the team and the business can take action upon.
Required Skills
