- Job title
- Product Manager
- Job location
- New York, NY, US / Los Angeles, CA, US / San Francisco, CA, US / Philadelphia, PA, US / Remote (New York, NY, US; Los Angeles, CA, US; San Francisco, CA, US; Philadelphia, PA, US)
- Job description
- Come work with us to find and empower talent across the U.S., while solving the biggest problem facing businesses today. We‘re looking for innovative thinkers and forward-thinking trailblazers to join our team at LANDED.
**A bit about us**
LANDED is the first end-to-end AI-powered platform for businesses to hire blue collar workers better and faster. With over 1.6 million blue collar workers on LANDED, we are the preferred solution for national brands including Red Robin, Taco Bell, McDonald’s, Five Guys, Tao Hospitality Group, Danny Meyer’s Union Square Hospitality Group, and more. LANDED makes Hiring Managers happy, saving companies time and money by automating candidate sourcing, engagement, and interview scheduling. Our intelligent matching and Generative AI technology connects candidates to employers – helping hire better candidates faster.
LANDED has raised $11M+ to-date, and is backed by top Silicon Valley investors like Javelin Venture Partners, Lightspeed Venture Partners, Blockchain Capital, the founders of Warby Parker, Allbirds, Harry’s, Deel, and Jose Andres Group.
We're looking to hire a Product Manager to supercharge LANDED's next phase of growth.
**About the role**
As a Product Manager, you will play a direct role in shaping the strategic direction of our product, with a deep focus on Generative AI, Systems, and UI/UX. You'll work closely with cross-functional teams including Engineering, Marketing, Sales, Customer Success, and Operations. This role will touch unique AI applications, technical solutions architecture, integration strategies, and implementation of our SaaS product.
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**Who you are**
You thrive on innovation and building what’s next. You’ve seen how successful companies operate, but also have scrappiness in your DNA. The successful candidate will be highly motivated with a high degree of focus on detail, process and creativity.\
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**Key Responsibilities:**
* **Product & Project Management:**
* Take ownership of the product lifecycle from conception to launch including ideation, coordination, stakeholder management, and measurement of product performance
* Continually refine workflows, methodologies, and deployment processes to amplify efficiency and quality
* Define, measure, and share the important critical metrics to measure the success
* **Enterprise-Level Implementations:**
* Manage and lead end-to-end enterprise implementations, ensuring system integrations are seamless, scalable, and align with client requirements
* Work with clients to understand their business needs and provide technical guidance on SaaS solution configurations and integrations
* Define and document integration requirements, working with both internal teams and external clients to design custom solutions as needed
* **System Integrations & Technical Architecture:**
* Lead the integration of our SaaS platform with client systems, including Applicant Tracking Systems, HRIS, calendar, job board, and other enterprise applications
* Design, develop, and implement integration strategies that ensure data flow and system interoperability between platforms
* Troubleshoot and resolve technical issues related to integrations, ensuring minimal disruption to client operations
* **Customer Discovery:**
* Engage in customer discovery, ensuring an accurate understanding of customer needs, challenges and expectations
* Manage customer relationships, acting as the primary point of contact for all technical queries
* **Stakeholder Management:**
* Serve as the technical liaison between clients and internal teams, translating business needs into technical requirements and solutions
* Collaborate with Product and Engineering teams to drive product improvements based on client feedback and implementation challenges
* Assist Sales and Customer Success teams with pre-sales activities and post-sales support, providing technical expertise and ensuring customer satisfaction
* **Product Ideation & Market Opportunity:**
* Deeply analyze customers and business problems to identify the pain points and rapidly create impactful and elegant solutions to specific problems
* Capture and leverage customer feedback and implementation experiences to influence the product roadmap\
Be part of the journey to redefine the lives of blue collar workers
**Qualifications:**
* 4+ years of experience in product management or consulting
* 1+ years of experience successfully working with technical teams
* Proficiency in integration technologies such as APIs, JSON, XML, and middleware solutions
* Excellent project management skills, with the ability to handle multiple complex projects simultaneously
* Strong problem-solving and troubleshooting skills, with the ability to think critically and creatively to resolve technical challenges
* Strong understanding of B2B SaaS platforms, cloud technologies, and enterprise software integrations (e.g., ATS, HRIS, databases)
* Exceptional communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders
* Excellent client and stakeholder management skills
* Familiarity with enterprise IT environments, security protocols, and compliance standards is a plus
**We'd especially love to speak with you if:**
* You have extensive cross-functional technical integrations and systems experience in the B2B SaaS space; bonus points for experience in a hyper-growth startup or HR Tech industry
* You have worked at a very fast-growing startup
* You have successfully worked in a remote and distributed team environment
