Loss Prevention Associate

Lendbuzz uses Big Data analytics to significantly improve access to credit for international students and professionals living in the US. We look beyond a simple credit score and focus on our customers' background…

Location: Remote
Company size: 50–500
Posted: 2d ago
Via: Lever

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Job listing · Posted 06 NOV 2026

Loss Prevention Associate

Lendbuzz· RemoteView company profile

Job title: Loss Prevention Associate
Job location: Remote
Job listing URL: https://jobs.lever.co/lendbuzz/d0b50bbf-168e-4e9a-9e74-aa39decb6c61
Job description: At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.

We are looking for an outstanding team member to join in managing and coordinating the collection of delinquent payments for auto loan accounts. The hours for this role are 9-6 PM EST.

Key Responsibilities

Perform delinquent account collection calls, emails, or text messages assigned by management

Service inbound customer calls pertaining to collections

Maintain clear and descriptive notes

Set up and process one-time and recurring payments

Prepare delinquent accounts for pre-repossession status

Perform skip trace duties to locate customers

Communicate with clients in a timely and orderly fashion by sending out notices

Review accounts that have been referred for repossession and legal actions against debtors

Assist subordinates with collection activities in difficult cases and recommend collection techniques

Issue written and oral instructions

Enforce compliance with Collection Standard of Conduct policies

Perform various administrative functions

Key Requirements

Proficiency in both Spanish and English is preferred

One plus years' experience with collections in a call center environment

Skip trace experience

Auto collections experience is preferred

Previous work in collections, preferably in the automotive industry

Outstanding customer, communication and organizational skill

High level of integrity

Strong sense of teamwork yet able to work independently