At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
Key responsibilities
- Establish data-quality rules, measures, thresholds, and exception-management processes.
- Define data ownership and stewardship responsibilities with the teams that create and maintain configuration-item data.
- Identify the underlying causes of poor data not only the records needing correction including process gaps, unclear ownership, integrations, manual entry, and inadequate controls and presenting the findings to management and plan to rectify the findings.
- Produce practical documentation: data definitions, data mappings, process flows, RACI, quality rules, control evidence, and operating procedures.
- Use SQL and reporting tools to profile data, investigate exceptions, measure quality trends, and demonstrate improvement.
- Facilitate stakeholder discussions and build consensus when ownership or process responsibilities are unclear.
- Support enterprise-tool data cleanup and process improvement.
Your Profile
Must-have capabilities
- Experience with data quality, data governance, operational process improvement, ITSM, CMDB, or a comparable enterprise-system environment.
- Ability to analyze data using SQL and translate findings into actionable remediation plans.
- Experience gathering requirements and documenting processes, standards, workflows, or technical/business rules.
- Strong stakeholder-management and facilitation skills across technical and non-technical teams.
- Experience with Jira, Confluence or similar documentation/project management tools.
Preferred, not hard requirements
- CMDB or ITSM platform experience.
- Data-governance or service-management certifications.
- Automation, scripting, dashboarding, or data-pipeline experience.
- Ai experience is a plus
#LI-KA2
#LI-Hybrid
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
