SECTION I · THE BRIEF
Brief #84996Updated 29 SEP 2026BROOKLYN, NYAshbyMEDIA AND INFORMATION COMPANIES
Employbl Company Profile

Customer Success Manager, Services (US)

WHOP (1230 AM) is a radio station broadcasting a News Talk Information format. Licensed to and serving Hopkinsville, Kentucky, United States, the station serves the Clarksville-Hopkinsville area radio market. The…

Location
Brooklyn, NY
Company size
1–10
Posted
Today
Via
Ashby
Section II · Full ProfileFree with an account
  • 01Comp band & equity packageLocked
  • 02Seniority & experience requirementsLocked
  • 03Interview process & rubricLocked
  • 04Hiring manager & team contextLocked
  • 05Growth trajectory in this roleLocked
  • 06Offer & decision timelineLocked

Free account · no card · 2 minutes

Customer Success Manager, Services (US)

Whop· Brooklyn, NYView company profile


Job title
Customer Success Manager, Services (US)
Job location
Brooklyn, NY
Job description

The Mission

Our mission is to deliver everyone a sustainable income. Right now 50,000 users make money on Whop every month, and this year users will earn over $5B. We will not stop until 1B people every month are making money on Whop.

Who We're Hiring

You own customer outcomes for services sellers — onboarding, adoption, health, and making sure they actually make money on Whop. You are not a ticket queue and you are not pure quota theater.

This is not a pure AE / President's Club bar. We hire outcomes and adoption specialists:

• Operator fluent in services / 3PL / industrial / field-service motion who has lived the customer pain, OR

  • Top CSM / founding CS who owned onboarding + health with a fixer + relationship mindset, OR

  • Technical-enough CSM: you understand APIs and integrations well enough to recommend solutions and unblock without needing to be the FDE who ships

If you hide behind tickets, this isn't your role.

How We Work

Our culture is built on the premise that people should be given budget to take large bets, have full agency, and move fast as f*ck. Today there are 100 people full time at Whop — 75% ex-founders.

If you're an end-to-end individual that wants full ownership — this is the place to be.

What We Care About

We don't believe in traditional JDs. The most successful people at Whop have all come from extremely unconventional backgrounds, and all we care about is working with the most talented individuals who want to win.

Given the small size of our team, we pay best in class base + OTE with extremely competitive equity packages.

Location: In-person NYC / Brooklyn, 5 days in office.

Perks

  • Equinox membership

  • Lunch & dinner M–F

  • Rent stipend within 4 blocks

  • Citi Bike

  • Ubers home after 10pm

  • Unlimited PTO + health / vision / dental

  • Latest MacBook Pro

The Bar

We want to work with people who want to be the best in the world. If that's not you, don't apply.

View job listing ↗
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Whop headquarters

KY

Company size

1–10 employees

Founded

2020

Total raised

$273,000,002

View company profile ↗

Funding rounds