SECTION I · THE BRIEF
Brief #26894Updated 02 OCT 2026BROOKLYN, NYAshbyMEDIA AND INFORMATION COMPANIES
Employbl Company Profile

Customer Success Manager, Education (US)

WHOP (1230 AM) is a radio station broadcasting a News Talk Information format. Licensed to and serving Hopkinsville, Kentucky, United States, the station serves the Clarksville-Hopkinsville area radio market. The…

Location
Brooklyn, NY
Company size
1–10
Posted
Today
Via
Ashby
Section II · Full ProfileFree with an account
  • 01Comp band & equity packageLocked
  • 02Seniority & experience requirementsLocked
  • 03Interview process & rubricLocked
  • 04Hiring manager & team contextLocked
  • 05Growth trajectory in this roleLocked
  • 06Offer & decision timelineLocked

Free account · no card · 2 minutes

Customer Success Manager, Education (US)

Whop· Brooklyn, NYView company profile


Job title
Customer Success Manager, Education (US)
Job location
Brooklyn, NY
Job description

The Mission

 

Our mission is to deliver everyone a sustainable income. Right now 50,000 users make money on Whop every month, and this year users will earn over $5B. We will not stop until 1B people every month are making money on Whop.

 

Who We're Hiring

 

You own customer outcomes for education customers — onboarding, adoption, health, and making sure educators, course sellers, and creators actually make money on Whop. You are not a ticket queue and you are not pure quota theater.

 

This is not a pure AE / President's Club bar. We hire outcomes and adoption specialists:

 

• Operator fluent in education, courses, or creator businesses who has lived the customer pain, OR

• Top CSM / founding CS who owned onboarding + health with a fixer + relationship mindset, OR

• Technical-enough CSM: you understand APIs and integrations well enough to recommend solutions and unblock without needing to be the FDE who ships

 

If you hide behind tickets, this isn't your role.

 

How We Work

 

Our culture is built on the premise that people should be given budget to take large bets, have full agency, and move fast as f*ck. Today there are 100 people full time at Whop — 75% ex-founders.

 

If you're an end-to-end individual that wants full ownership — this is the place to be.

 

What We Care About

 

We don't believe in traditional JDs. The most successful people at Whop have all come from extremely unconventional backgrounds, and all we care about is working with the most talented individuals who want to win.

 

Given the small size of our team, we pay best in class base + OTE with extremely competitive equity packages.

 

Location: In-person NYC / Brooklyn, 5 days in office.

 

Perks

 

Equinox membership

Lunch & dinner M–F

Rent Stipend within 0.5 mile of the office

Citi Bike

Ubers home after 10pm

Unlimited PTO + health / vision / dental

Latest MacBook Pro

 

The Bar

 

We want to work with people who want to be the best in the world. If that's not you, don't apply.

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Whop headquarters

KY

Company size

1–10 employees

Founded

2020

Total raised

$273,000,002

View company profile ↗

Funding rounds