At IntraFi, we do more than innovate—we empower. Our services help banks provide vital financial access to small businesses, companies, and consumers across the country. With a network of more than 3,000 financial institutions, we help support the institutions that drive our economy, enabling them to fund affordable housing, family farms, and businesses of all sizes. The ability to lend locally strengthens our financial system, and our team plays a direct role in making that possible. It is this greater purpose that brings people to IntraFi and keeps them here.
As the nation’s largest deposit allocation service provider and the inventor of reciprocal deposits, IntraFi has spent over two decades creating dynamic solutions that help financial institutions grow, manage liquidity, and serve their communities. Our impact extends across institutions of all sizes—from community banks to large financial organizations—which enables us to achieve aggressive business growth objectives while helping strengthen the broader financial system. Consistently recognized by American Banker, Washington Post, and Fortune as one of the best places to work, we offer a collaborative, flexible environment where innovation thrives. Join us and be part of a team making a meaningful impact on the industry, on financial institutions, and on the future of financial services.
Your Role
You would be a key technical member of our Integration Team, working collaboratively with departments across the company to automate business processes between IntraFi and its member institutions. You will interface directly with financial institutions (large and small), banking technology providers, fintechs, and other financial services providers.
Your Responsibilities
Work directly with clients, business and technical, as well as other financial services providers.
Assist in evaluating financial and technology companies to identify synergies for opportunities to grow and expand IntraFi’s services.
Present technology offerings to customers, including C-Level executives.
Analyze complex problems, interpret business needs, and formulate creative technical solutions.
Serve as the technical liaison between IT, clients, and internal business units.
Work with the Application Development and Product Management Teams to build and enhance IntraFi’s integration capabilities to meet current and future business needs.
Design, develop, test, and implement solutions using commercial and custom integration tools to facilitate participation in our services.
Develop complex data integration solutions using SQL.
Independently perform functional analysis for new projects; document functional and system requirements and solution designs.
Be able to operate across multiple projects simultaneously and perform a variety of tasks, from addressing production issues to working with new customers.
Provide exceptional customer support to existing clients to ensure seamless participation in IntraFi’s services. In some cases, support will be outside of normal business hours.
Required Experience, Skills, and Qualifications
Experience with artificial intelligence (AI) tools to optimize workflows, problem-solving, and productivity.
5+ years of experience working with Information Technology
Bachelor’s Degree or equivalent experience
Demonstrated experience providing customer service
Exceptional written and oral communication skills sufficient to communicate effectively with nontechnical and technical business clients and teams
Strong Oracle PL/SQL skills required
Understanding of integration technologies, including APIs and file transfer protocols
Understanding of security considerations, such as file and transport encryption
Ability to independently create requirements definition documentation and functional designs for complex IT systems
Familiarity with AWS technologies is beneficial
Background in financial services is beneficial
Some opportunities to travel, such as to attend trade shows or to work directly with key clients, may be available
