- Job title
- 🚀 Compliance Program Manager
- Job location
- San Francisco, CA, US / Remote (US)
- Job description
- ### **About Readily**
30% of U.S. healthcare cost is **administration**. We’re fixing that.
Readily is building the **compliance layer for the healthcare industry**. Billion-dollar healthcare organizations turn to Readily to analyze regulations, conduct audits, and automate compliance readiness with AI.
We’re the **fastest-growing company in this space** - **10x** revenue YoY. And we’re just getting started.
There’s an old Yorkshire saying: _“Where there’s muck, there’s brass.”_ Healthcare compliance is messy. But in that mess lies an enormous opportunity. If you’re hungry to take ownership and build systems that matter, this is it.
### About the Role
We're hiring a **Compliance Program Manager** to run a high volume of healthcare compliance programs in parallel and keep everyone - customers and internal teams alike - accountable to what they committed to.
Reporting to the VP of Compliance, you'll **own multiple customer engagements** at once: facilitating discussions, coordinating timelines, tracking deliverables, and driving decisions from onboarding through implementation and ongoing support. You'll **bring structure to complex work**, spot risk early, and **keep momentum when things get hard**.
This role is fundamentally about translation. You **understand how compliance teams operate** day to day - audits, oversight, regulatory change, policies, reporting - and you turn that understanding into clear, actionable direction for Readily's **Customer Success, Product, and Engineering** teams. Your read on where customers hit friction is what tells us the difference between a product need, a config question, a training gap, and a process fix.
### What You’ll Do
* Run **multiple customer engagements** simultaneously - kickoff through implementation, delivery, and ongoing support.
* **Own the plan**: timelines, milestones, deliverables, decisions, risks, dependencies, and action items. Nothing falls through the cracks.
* Spot delays before they happen and coordinate the response. **Hold customers and internal teams accountable** to their commitments.
* Be the **trusted point of contact** for compliance leaders, operational teams, and executive stakeholders - leading meetings, working sessions, trainings, and implementation discussions.
* Drive onboarding, training, and adoption so **customers realize value** from Readily inside their existing workflows.
* Translate customer conversations into crisp internal action items - owners, deadlines, decisions - and hold Product, Engineering, and Customer Success to customer-facing commitments.
* Gather and **synthesize customer feedback**, surface recurring patterns, and help Product and Engineering understand the real problem behind the request.
* Build the **repeatable processes**, templates, and escalation paths that let this function scale as we grow.
### What We’re Looking For
* **Healthcare compliance fluency:** You've worked in managed care, health plans, provider organizations, or another highly regulated healthcare environment, and you know compliance activities - audits, oversight, regulatory change, policies, reporting, monitoring, corrective action. This is non-negotiable; the role is translation.
* **Operator's instinct:** 4+ years in program management, project management, implementation, customer success, or compliance operations. You juggle many projects and shifting priorities without dropping detail.
* **Structure in chaos:** Strong organizational skills and the ability to impose order on complex, evolving work.
* **Follow-through:** You do what you said you'd do, and you hold others to the same standard.
* **Trusted communicator:** Excellent written and verbal skills. You build trust with technical, operational, compliance, and executive stakeholders alike.
* **Comfortable moving fast:** Priorities shift here. That energizes you rather than rattles you.
**Bonus points:** You’re a former founder.
### **Our Stack**
React, Node/Python, PostgresSQL, micro-services, AWS, Azure.
### Why Join Readily
* A **front-row seat** in how a fast-growing company delivers for its customers.
* **Career-defining experience**: ship products that rewrite how the industry works.
* Front-row to closing deals **with billion-dollar enterprises**
* **Hyper-growth environment** (10× YoY - you’ll feel it).
* A real chance to **fix healthcare’s most expensive problem** with AI.
* Weekly pickleball 🏓 + a team that loves to win together.
📩 If you know healthcare compliance and love bringing order to complex work - we’d love to talk.
