Staff Site Reliability Engineer - Greenlight

Job Title: Staff Site Reliability Engineer
Job Location: Bengaluru, Karnataka
Job Listing URL: https://jobs.lever.co/greenlight/2e6641de-a1d7-426d-bcd2-5edf008123a1
Job Description: Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family’s future. Kids and teens learn to earn, save, spend wisely, and invest.

At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It’s no small task, and that’s why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it.

As we continue building and scaling our cloud-native systems and services, we are looking for a Staff Site Reliability Engineer to help keep our projects running smoothly.
Technologies we use:
AWS
MySQL, DynamoDB, Redis
GitHub Actions for CI pipelines
Kubernetes (specifically EKS)
Ambassador, Helm, Argo CD, LinkerD
REST, gRPC, graphQL
React, Redux, Swift, Node.js, Kotlin, Java, Go, Python
Datadog, Prometheus

What you will be doing:
Acting as a conduit between product development and platform engineering teams to ensure services meet defined SLA.
Help identify Service Level Indicators (SLI) and define Service Level Objectives (SLO) to assess the stability and reliability of all our applications.
Continuously influence our engineering practices to consistently improve our MTTR from production incidents.
Working to bring efficiency and standardization to our incident command practices and norms.
Collaborating cross-functionally to ensure our CI/CD pipeline is efficient and automated.
Accountable for metrics and monitoring of team services in production providing data and transparency that helps to track SLOs for a product.
Enhancing existing services and applications to increase availability, reliability, and scalability in a microservices environment.
Building and improving engineering tooling, process, and standards to enable faster, more consistent, more reliable, and highly repeatable application delivery.

What you need to bring:
At least 5 years of previous experience working as an SRE and overall Platform and engineering experience of more than 9 years.
History of working on a large scale product in either Java or Node.
Experience implementing monitoring and alerting for services and establishing SLOs for services. (We use Datadog and Prometheus, but other tool experiences are fine.)
Strong understanding of working in a cloud-native ecosystem (We use AWS, but we’ll consider other cloud experience).
Knowledge of building/troubleshooting/maintaining CI/CD pipelines (we use Github Actions and runners along with Argo CD, but will consider experience with other CI/CD tooling)
Previous experience working with Terraform is a plus!