Sr. Systems Engineer - Netskope

Job Title: Sr. Systems Engineer
Job Location: San José, Costa Rica
Job Listing URL: https://www.netskope.com/company/careers/open-positions/?gh_jid=6273909
Job Description: About Netskope

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events (pre and hopefully post-Covid) and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.

Our Product Performance Engineering ( PPE ) team is seeking a production service-oriented, self-driven, and motivated Infrastructure SRE to join the team. PPE is a diverse group of engineers responsible for measuring the quality of Netskope’s cloud services running in our infrastructure. An ideal candidate should have the ability to analyze and troubleshoot a broad spectrum of problems related to application, system and network.

As an Infrastructure SRE you will help build out our existing infrastructure and troubleshoot problems as they arise ensuring the highest levels of systems and infrastructure availability of Netskope’s production services. You will also be responsible for integrating services health metrics, identifying/measuring these service health indicators and providing creative tool sets for the frontline operations support teams.

Required Experience:

Minimum 5-7 years experience in a production data center environment with 1000+ servers

Troubleshooting complex issues and correlating data from multiple sources like service application, linux system and network.

Deep knowledge of various metrics platform, like Prism, Prometheus, Grafana, Graphite, Sumo Logic etc. Expert in collecting data metrics, running data analysis, and building correlation metrics.

Ability to deep dive into network troubleshooting area, like packet analysis, HTTP/HTTPs, tunneling protocol, load balancer issues, etc

Comprehensive understanding of computer internal architecture and experienced in maintaining common Linux/Unix applications and services.

Experience with modern cloud and virtualization technologies (Docker, Kubernetes, AWS, GCP, KVM, OpenNebula, OpenStack or any orchestration platforms)

Strong software development skills using any programming language including Python, C, C++, Go.

Deep expertise with operational support systems, automation, and CI/CD tools

Demonstrated ability and willingness to act as subject matter expert, tracking technology/industry trends, and to provide data-driven reasoning for recommending technology paths.

Education

BSCS or equivalent required, MSCS or equivalent strongly preferred

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Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

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