Sr. Solutions Engineer - API - SmartBear

Sr. Solutions Engineer - API Tooling

Think Bigger. Build Smarter. Create Great Software.

SmartBear helps the world’s most recognized companies develop the world’s best applications. SmartBear has played a role in the ride you ordered, the banking app you use, the item you posted for auction, or that flight you just purchased. SmartBear's award-winning suite of testing software enables organizations to meet frequent release deadlines without sacrificing software quality, all while reducing testing costs. Additionally, our award-winning collaboration software helps development, testing and management teams work together to produce high quality software elevating a business’ ability to communicate and complete objectives more efficiently. 

The Sr. Solutions Engineer - API Tooling (Sales Engineer) role can be located in our Somerville MA location

Benefits of this position

• Advocate proven technology that produces measurable customer results and is continually being expanded with innovative, new products. 
• Work in a collaborative, entrepreneurial environment as a trusted advisor for our internal sales, marketing, and product teams
• No quotas or cold calling, support technical sales assignments while receiving strong compensation incentives for your valuable technical insights and contributions
• Provided tools and training to elevate your performance and be an industry and product specialist
• Exposure to innovative software through webinars, tradeshows, product releases and more as a SmartBear technology thought leader

Responsibilities

• Focus on our API Development and Testing platforms
• Develop and deliver product demonstrations
• Assist prospects with technical POCs of our API products
• Help Sales qualify a prospect and match our products to the customers’ needs
• Provide technical troubleshooting to prospects and display the value of our products
• Respond to product usage questions from prospects via email/chat
• Provide technical insight for the Marketing team and assist in content creation and presenting on webinars with Marketing
• Travel to industry events to represent SmartBear and occasionally visit prospects and customers (Up to 10% travel)
• Respond to functional and technical elements of RFIs/RFPs
• Convey feature requests and new requirements to the Product Management team
• Work with the Customer Adoption team to help technical onboarding of key clients
• Learn new technology quickly and independently
• Train new Sales team members on values of our products

Qualifications

• 5-10 years of experience developing and/or testing APIs
• Practical working experience with the OpenAPI Specification
• Experience using API testing tools such as ReadyAPI and PostMan  
• Working knowledge of API Load testing
• API virtualization tooling experience and concepts
• Worked directly with customers or internal clients to resolve technical problems
• Ability to travel (no more than 10% of the time)
• Authorized to work in the United States 

About SmartBear
At SmartBear, we focus on your one priority that never changes: quality. We know delivering quality software over and over is complicated. So our tools are built to streamline your process while seamlessly working with the products you use – and will use. Whether it’s TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr, or one of our other tools, we span from test automation, API lifecycle, collaboration, performance testing, test management, and more. Whichever you need, they’re easy to try, easy to buy, and easy to integrate. We’re used by 15 million developers, testers, and operations engineers at 24,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. Wherever you’re going, we’ll help you get there. Learn more at smartbear.com, or follow us on LinkedIn, Twitter, or Facebook.

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