Sr DevOps Engineer - Arize AI

About the job

The Opportunity

AI is rapidly changing the world. From processing job applications and credit decisions, to making content recommendations and helping researchers analyze genetic markers at scale -- many aspects of our daily lives are touched by machine learned systems in some way. 

Arize is the leading machine learning observability platform to help ML teams discover issues, diagnose problems, and improve the results of machine learning models. In short: we are here to build world class software that helps make AI work better.  

The Team

Our On-Prem engineering team is responsible for the deployment of Arize in customer environments. In addition to working with customers in defining infrastructure requirements, the team designs and develops software and tooling that enables the management of these systems at large scale. The On-Prem team has grown to be expert in Kubernetes and cloud deployment on GCP, Azure, and AWS as well as dealing with networking and security aspects of on-premise deployments. The team is dynamic and relies on few talented individuals with a high degree of autonomy and initiative.

What You’ll Do

• Work hands-on with the infrastructure that supports our distributed & highly scalable services in both SaaS and on-prem offerings
• Gather requirements from customers and adapt manifests and software to support new environments
• Use and augment monitoring tools to observe platform health, ensure performance and reliability
• Interact with the product team to test new features and package new on-prem releases
• Automate and optimize the release pipeline to make it as frictionless as possible
• Exhibit continuous curiosity for emerging technology that could solve our challenges

What We’re Looking For

• 2+ years experience in site reliability engineering, DevOps, and system administration
• CS (preferred) or other technical degree, or equivalent practical experience
• Experience working with DevOps tools such as Kubernetes, Terraform, Ansible, Puppet and Chef
• Proficiency with scripting languages such as Python and bash
• Experience managing cloud infrastructure in AWS, GCP, and/or Azure
• Expertise in Linux administration, configuration, and networking protocols

Bonus Points, But Not Required

• Experience with on-prem deployment architectures
• Experience running a 24x7 SaaS platform with defined SLI, SLO, SLA
• Familiarity with operating machine learning & AI applications

Technologies You’ll Work With:

• Kubernetes
• Postgres
• Messaging systems
• Go, Java, Python
• Bazel
• AWS, GCP

More About Arize

Arize’s mission is to make the world’s AI work and work for the people. Our founders came together through a common frustration: investments in AI are growing rapidly across businesses and organizations of all types, yet it is incredibly difficult to understand why a machine learning model behaves the way it does after it is deployed into the real world. 

If a machine learning team doesn’t have the tools to answer basic questions about a model’s performance metrics, how could they even attempt to answer more complex questions about the impact of these systems on the communities they are meant to serve?

From that passion emerged Arize, a machine learning observability platform to help unpack the proverbial AI black box. Our solutions provide ML teams the tools they need to understand whether their models are performing as expected in production and quickly get to the cause behind issues that emerge.

Arize was recently recognized by Forbes as one the Top 50 AI companies to watch in 2021. 

Learn more about Arize in an interview with our founders: https://www.forbes.com/sites/frederickdaso/2020/09/01/arize-ai-helps-us-understand-how-ai-works/#322488d7753c