Site Reliability Operations Analyst - US Government - Palantir

Job Title: Site Reliability Operations Analyst - US Government
Job Location: Washington, D.C.
Job Listing URL: https://jobs.lever.co/palantir/38758e88-5884-4a11-98ac-d23cab51bc7a
Job Description: A World-Changing Company

Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

The Role

As a Site Reliability Operations Analyst you are the engine behind Palantir deployments. You are responsible for crafting, implementing and executing processes to streamline workflows and reduce friction. You track and stabilize projects, remove roadblocks, and anticipate customer needs to free up our engineers to focus their time and attention on the technical problems they are best equipped to solve.

This position requires a combination of project management, process optimization, and execution skills. You are a person who loves fixing problems and always embraces the best idea, even when it is not your own.
Core Responsibilities
Work on many different types of problems and challenges. You might be supporting a deployment at a large customer one day, and jetting off to help out with a new pilot project the next.
Be the first responders when things go wrong. Even if a problem is outside your area of expertise, you make the first move to fix it, and only ask for help when we’ve exhausted all that we can possibly do.
Craft and implement process to reduce friction and enable all team members to spend their time on what they do best.
Think creatively, work collaboratively, and go above and beyond to get the job done.
What We Value
Extraordinary judgment and composure in high-pressure situations
A creative approach to project management centered around lightweight frameworks that enable rapid iteration and low-overhead methods of keeping our customers informed
Proven track record of developing effective and collaborative relationships with customers
Meticulous attention to detail, including maintaining accurate records and diligently tracking key project metrics
Enthusiasm for working on site with customers and/or supporting internal projects and senior leadership, bringing order and efficiency to critical internal initiatives
What We Require
Active US Security clearance or eligibility and willingness to obtain a US Security clearance.
Ability to travel 25-75%, varies by location and team
3+ years of project/program management experience, preferably in a fast-paced or dynamic environment

View Job Listing

Everything You Need, One Platform.

From job listings to startups, investors to funding rounds, and everything in between, Employbl puts the power in your hands. Why wait?

Start your free trial today!

Stay Ahead of the Curve

Sign up for our newsletter to stay informed about the latest startups and trends in the tech market. Let Employbl be your guide to success.