Service Coordinator - Mable

Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we’ve been helping our community live their kind of independence, and today we’re one of Australia's largest and fastest growing healthtech platforms.

We have been recognised in AFR’s Fast 100 list, Deloitte’s Tech Fast 50, and won the Australian Growth & Australian Technology Growth Company of the Year Award in 2020! So don’t miss your opportunity to join a thriving scale-up and deliver change to Australia’s care and support sector.

As Service Coordinator you will play a pivotal role in onboarding and maximising revenue from new customers to HomeMade. You will typically be the first point of contact a new customer has, and will act as the face of the company.

This position holds the responsibility for welcoming the customer to HomeMade and providing a communication pathway that enables a smooth transition to onboarding as a client. This will entail communication, education, rapport building and the tenacity to drive results. In addition, you will be expected to provide leads to companies in the group where appropriate. This is a targeted position and you will be measured on performance against those targets.