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Senior Software Engineer, Fullstack, Growth - Dialpad

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Job Title
Senior Software Engineer, Fullstack, Growth
Job Location
Buenos Aires, Argentina
Job Description

About Dialpad

Work Beautifully

Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world.

About the team

Dialpad’s Growth team, within the product engineering organization, plays an essential role in user acquisition, retention, and monetization strategies.  Our teams are highly collaborative and comprise of cross-disciplinary professionals, including Product Managers, Designers, QA specialists, as well as Engineers specializing in Data Engineering, Data Science, Fraud, and Telephony. 

Our goal is to empower customers to leverage the full power of Dialpad's product suite for their businesses. We focus on improving the core platform, infrastructure, and overall user experience.

Your role

As a Senior Software Engineer specializing in Experimentation and Tracking, you’ll work closely with our Senior Growth Optimization Manager to design, execute, and analyze experiments at improving key metrics within our products. You’ll also help create and manage  standardized tracking and experimentation capabilities for multiple product lines. You will help foster a culture of experimentation and data-driven decision making, and define best practices that enable the team to iterate and learn in increasingly tight feedback loops. You're equally as comfortable shipping user-facing experiences as you are writing custom queries to analyze experiment results.

This position reports to our Growth Engineering Manager and has the opportunity to be based in our LATAM Office.

What you’ll do

  • Establish best practices, frameworks, and repeatable processes that enable us to measure the impact of every feature we build for customers across the world
  • Develop and maintain code to easily implement and execute experimentation
  • Define clear and actionable metrics for the experiments
  • Own the  tracking framework used by various features teams within product engineering
  • Write clean, modular, and maintained code using best practices along with unit tests.
  • Participate in code reviews to ensure code quality, maintainability, and scalability.
  • Partner closely with growth leadership, engineering, product, and design to define our growth and experimentation strategy and help ship best in class user experiences
  • Ensure that features are shipped on time and with the highest quality.
  • Mentor junior engineers and help them grow their skills and expertise.

Skills you’ll bring 

  • 5+ years of experience in full-stack software engineering
  • Strong experience in data analysis and experimentation
  • Proficient in Python, Vue or any other coding language
  • SQL, Google Cloud Platform is an asset.
  • Experience with Agile development methodologies
  • Able to work with BigQuery
  • Strong debugging and troubleshooting skills
  • Iterative mindset, focusing on getting stuff done and iterating
  • Experience working on a distributed team and able to work autonomously

Dialpad benefits and perks

Professional development

Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.

Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. 

Compensation and equity
Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Diversity, Equity, and Inclusion (DEI) at Dialpad

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work BeautifullyDelight Our Users, and Innovate Continuously to bring our world-class product to life. 

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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Dialpad Headquarters Location

San Francisco, CA

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Dialpad Company Size

Between 1,000 - 5,000 employees

Dialpad Founded Year

2011

Dialpad Total Amount Raised

$450,000,000

Dialpad Funding Rounds

View funding details
  • Series F

    $50,000,000 USD

  • Series F

    $170,000,000 USD

  • Series E

    $10,000,000 USD

  • Series E

    $100,000,000 USD

  • Series D

    $50,000,000 USD

  • Series C

    $17,000,000 USD

  • Series C

    $35,000,000 USD

  • Series B

    $15,000,000 USD

  • Series A

    $3,000,000 USD