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Senior Program Manager, Product Engineering- India - Jumpcloud

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Job Title
Senior Program Manager, Product Engineering- India
Job Location
Delhi, India - Remote
Job Description
All roles at JumpCloud are Remote unless otherwise specified in the Job Description.

About JumpCloud
JumpCloud® helps IT teams and Managed Service Providers (MSPs) Make Work Happen® by centralizing management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. JumpCloud has been used by more than 200,000 organizations, including GoFundMe, Grab, ClassPaass, Beyond Finance, and Foursquare. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.

About the Team:
The Enterprise Agility team is responsible for managing and accelerating programs across Go to Market, Product, Engineering and User Experience functions. This includes identifying opportunities for intervention, building executional frameworks around different programs, getting buy-in and engagement from relevant stakeholders as well as facilitating and overseeing cross-functional execution.

What you’ll be doing:
As a Program Manager within our Enterprise Agility Team, you will play a pivotal role in orchestrating the successful delivery of large-scale Product Engineering and user experience initiatives spanning multiple teams and regions. Working closely with the Directly Responsible Individual (DRI) engineering leader, you will be the driving force behind program execution, ensuring operational excellence. You will be one of the key owners of execution in JumpCloud’s product development lifecycle.

Key Responsibilities:
  • Collaborate closely with the DRI (engineering leader) to oversee the execution of programs, including communication, scope management, JIRA ticket hygiene, JIRA planning and risk management.
  • Serve as the primary point of contact for coordinating activities across dispersed teams and groups, ensuring seamless collaboration and alignment towards common goals.
  • Proactively identify and address potential roadblocks or challenges that may impede progress, working tirelessly to remove obstacles and keep the program on track.
  • Facilitate decision-making processes to resolve issues and mitigate risks, leveraging your expertise and experience to guide the team towards optimal outcomes.
  • Maintain comprehensive documentation and visibility of program status, milestones, and dependencies within JIRA, serving as the single source of truth for all stakeholders. Tracking the success of the program.
  • Actively participate in relevant forums and meetings to provide updates, gather feedback, and foster transparent communication channels across the organization.
  • Uphold a commitment to excellence in execution, delivering on-time and within scope to meet the needs of internal and external stakeholders.
  • 10+ years of experience in program management, with a focus on driving cross-functional initiatives and delivering results in diverse geographic regions.
  • Demonstrated expertise in navigating complex organizational structures and managing stakeholder relationships at all levels of the organization.
  • Proficiency in Agile methodologies and project management tools such as JIRA, with a keen attention to detail and a commitment to maintaining data accuracy and integrity.
  • Strong problem-solving skills and the ability to think strategically, anticipate challenges, and proactively implement solutions to mitigate risks.
  • Excellent communication and interpersonal skills, with the ability to influence and inspire others towards a shared vision of success.
  • A proactive and results-oriented mindset, with a relentless drive to achieve goals and exceed expectations in a fast-paced, dynamic environment.
  • Preferred Qualifications:
  • Consulting background
  • PMP certification
  • LEAN or Six Sigma experience
  • Bachelor's degree in Engineering, Computer science
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    Jumpcloud Headquarters Location

    Boulder, CO

    View on map

    Jumpcloud Company Size

    Between 200 - 1,000 employees

    Jumpcloud Founded Year

    2012

    Jumpcloud Total Amount Raised

    $416,817,504

    Jumpcloud Funding Rounds

    View funding details
    • Series F

      $66,000,000 USD

    • Series F

      $159,000,000 USD

    • Series E

      $25,000,000 USD

    • Series E

      $75,000,000 USD

    • Series D

      $50,000,000 USD

    • Debt Financing

      $10,000,000 USD

    • Series C

      $20,000,000 USD

    • Series B

      $4,250,000 USD

    • Series B

      $3,200,000 USD

    • Series A

      $100,000 USD

    • Series A

      $3,067,501 USD

    • Seed

      $1,200,000 USD