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Senior Product Manager - Thena

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Job Title
Senior Product Manager
Job Location
Bengaluru, Karnataka, India
Job Description

About us:

Thena is the leading platform for customer engagement and intelligence, built for the needs of modern businesses. Forward-thinking brands such as Mixpanel, WorkRamp, Sprig, Incident, and Etsy use Thena to supercharge their customer facing functions by tapping into the synergy of AI and real-time messaging platforms like Slack. 

Founded in 2022 and backed by First Round Capital and Lightspeed VP, we are a fast growing team spanning across Mountain View, New York City and Bangalore. Thena is ranked by G2 as #1 for chat/live support, workflows, and ticket response user experience. We believe the future of customer communications is one of simplicity, unity, and empowerment. Interested in learning more? Visit


  • Lead the conceptualization, development, and launch of innovative products.
  • Collaborate closely with cross-functional teams, including engineering, design, marketing, and sales.
  • Prioritize product features and enhancements based on company vision, market trends, and customer feedback.
  • Define clear and concise product requirements and user stories, ensuring alignment with business objectives.
  • Stay updated on industry competitors, emerging technologies, and market dynamics.
  • Mentor and guide junior product managers, fostering a culture of continuous learning.
  • Engage with key stakeholders, both internal and external, to gather insights and feedback.


  • 4-6 years experience in core product management
  • Drive the end-to-end product lifecycle, from ideation to post-launch analysis.
  • Conduct thorough market research to identify opportunities and user needs.
  • Facilitate effective communication between all teams involved in product development.
  • Measure product performance using appropriate metrics and KPIs, iterating based on findings.
  • Advocate for the user, ensuring a seamless and intuitive user experience in all products.
  • Allocate resources and manage budgets to ensure timely and successful product deliveries.
  • Lead brainstorming sessions, workshops, and presentations to share insights and gather feedback.


  • Comprehensive health insurance for you and your family, ensuring peace of mind.
  • ESOPs offering a stake in our company's success and growth trajectory.
  • Generous flexible budgets dedicated to your learning and development.
  • Robust mental wellness programs supporting the holistic well-being of our team.
  • Access to high-end hardware and software tools, optimizing performance and innovation.

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Thena Headquarters Location

Palo Alto, CA

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Thena Company Size

Between 10 - 50 employees

Thena Founded Year


Thena Total Amount Raised


Thena Funding Rounds

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  • Seed

    $5,000,000 USD

  • Pre Seed

    $2,155,000 USD