Senior Product Manager- Payments Platform - Airbnb

Product Manager, Payments Platform 

Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company.

At Airbnb, if there’s anything related to money, it comes to the Payments team.  We are building a world-class payments platform - one that currently supports 220 countries, +60 currencies, connects dozens of payment providers and banks, processes multiple billions of dollars, and empowers more people to participate in our global marketplace. 

As the Cost and Economics Payments PM, you’re passionate about payments. You bring a deep understanding of how money moves between merchant platforms and payment processing partners, including payment gateways, processors, acquirers, card networks, and issuers. You understand merchant economics, and are passionate about ideating, advocating, and driving cost efficiencies across our payments platform. You’ll improve and innovate our end-to-end payments processing capabilities, including new ways to exchange money with payments partners, store payment details on our platform, and reduce operational/maintenance overhead while delivering seamless, secure, and reliable payments experiences that delight our guests and hosts. You’re comfortable with ambiguity, and enjoy working backwards from highly ambiguous starting points by leveraging data, running experiments, and following a structured approach to build business use cases that influence a diverse team of engineers, data scientists, finance, compliance, legal, and business experts. You’re able to navigate through technical and regulatory constraints while simultaneously distilling and communicating complex subject matter to payments and non-payments stakeholders. If this sounds like an interesting challenge to you, we’d love to meet! 

Required Qualifications: 

• 13+ years in a product management role launching new payment methods or partner integrations within the greater payments ecosystem consisting of payment gateways, PSPs, payment networks, merchant service providers, issuers, and acquirers
• Experience launching new payment methods, including, but not limited to credit/debit cards, ACH/SEPA, real-time payments, and digital wallets
• Platform product management experience, building products that can be leveraged by a variety of business customers
• Front-end experience working with Design and Content to ideate front-facing payment features, bringing theoretical concepts to life
• Ability to work directly with engineers to develop use cases, build inspiring narratives, prioritize features, and evaluate short-term vs. long-term trade-offs
• Ability to lead by influence across a diverse team of engineers, data scientists, finance, compliance, legal, and business experts
• Ability to clearly articulate the story for what problem you’re solving for and the vision you’re going after, combined with the capacity to dive into minute details when necessary
• Exceptional decision making skills: given limited resources, how do you prioritize across needs? 

• Thrive in a startup culture: dealing with fast pace, changing needs, and limited resources

Preferred Qualifications:

• Familiarity with PCI-level compliance, secure token vaulting, and network tokenization (e.g. MDES, VTS) a plus
• Global perspective - experience with global, alternative payment methods outside of credit cards, including digital wallets, SEPA, ACH, and prepaid cards
• Technical chops - experience as an engineer, data scientist, or payment operations specialist
• Knowledge and experience using collaborative tools of the trade (e.g. JIRA, SQL, Asana, Google Docs, Scrum, Agile) as well as design/mockup tools (e.g. Figma, Invision)