Senior People Business Partner, Fulfillment - Flexport

Empower our employees around the globe to do their best 

The People Team at Flexport is a strategic partner in driving business success through our most important asset—our people. We strive to deliver talent strategy, leadership development, and exceptional employee experiences that enable teams to thrive. Guided by our values, we empower our internal clients, build for the long term, act with an entrepreneurial spirit, and simplify complexity to create scalable, high-impact solutions. Above all, we win as a team—collaborating across the organization to help our people grow and perform at their best.

The Opportunity:

We're seeking Senior People Business Partner to provide comprehensive human resources support across our corporate and fulfillment operations. This isn't just about maintaining; it's about building and refining HR processes that empower our rapidly expanding workforce. You'll play a pivotal role in shaping our talent strategy and employee experience, serving a wide spectrum of HR functions including employee relations, compliance, and performance management. You'll support diverse teams from corporate to high-volume warehouse environments, ensuring consistent HR practices while adapting to unique business needs and driving innovative solutions in a dynamic, fast-growth environment.

You Will:

• Employee Relations and Talent Management:
• Lead thorough and impartial investigations end to end
• Drive resolution of employee conflicts, fostering a positive and respectful work environment.
• Partner with managers to coach and advise on complex issues at all levels
• Oversee and optimize performance management processes, including goal setting, reviews, and development planning.
• Compliance & Risk Management:
• Ensure robust compliance with employment laws (ADA, FMLA, EEO, OSHA, FLSA) and proactively conduct regular audits.
• Develop and implement comprehensive compliance and HR training programs.
• HR Support:
• Leverage HR metrics to provide actionable, data-driven recommendations to leadership.
• Champion organizational change, compensation/benefits analysis, and innovative employee engagement initiatives.
• Continuously streamline and optimize HR processes and workflows for scalability and efficiency."
• Operations Support:
• Strategically address unique HR challenges in high-volume warehouse environments and contingent workforce management.
• Collaborate closely with Operations leadership on workforce planning and optimization strategies.

You Should Have:

• Proven ability to build and scale HR processes in a fast-paced, dynamic environment preferred.
• High degree of Business Acumen. Able to quickly learn a business and support broader business goals with a People team lens and contribute strategically to business objectives.
• Excellent communication and problem-solving skills with strong analytical and strategic thinking abilities.
• Bachelor's degree in Human Resources, Business Administration, or related field
• 5-8 years of HR experience, preferably in multi-site environments
• Open to travel 30%+ of the time
• Strong knowledge of employment laws and proven experience in investigations and talent acquisition
• Experience with high volume contingent workforce management preferred
• Proficiency in HRIS systems (Workday preferred)
• SHRM-CP, PHR, or similar certification preferred