Senior Manager, Salesforce Administration - Intersection

NOTICE OF JOB OFFER

Senior Manager, Salesforce Administration

Company: Intersection Parent, Inc.

Job Location: 470 Park Avenue South, 10th Floor, New York, NY, 10016

Job Duties: Manage the Salesforce.com CRM application including ongoing support requests
and administrative needs of users by providing prompt and complete resolution to technical
challenges
and business issues. Hands on configuration of Service Cloud/Salesforce Platform including
users, roles, security, profiles, workflow rules, custom objects, etc. Develop reports, dashboards,
and processes to continuously monitor data quality and integrity. Execute data
migration/cleansing projects. Work with various functions and end users to identify, document,
and communicate standard business processes as they relate to Salesforce. Proactively identify
and implement operational improvements, enhancements, and system customizations that meet
business requirements. Seek out ways to utilize SFDC to improve processes and productivity,
and make recommendations to support an organization scaling at a rapid pace. Perform
configuration and customization of the Salesforce.com platform. Participate in efforts to develop
and execute testing, training, and documentation. Willing to be hands-on in producing tangible
deliverables {requirements specifications, design deliverables, status reports, project plans).
Utilize best practices to perform operational support, enhancements, bug fixes as needed to the
Salesforce.com platform. Proactively engage on continuous improvement efforts for application
design, support, and practice development efforts. Responsible for the company's relationship
with Salesforce.com and the setup and administration of Salesforce Unlimited. Develop,
maintain, create, and improve validation rules, custom workflows, custom objects, fields, and
formulas. Recommend best practices to business users and stakeholders. Gather business
requirements from a diverse number of users and translate. This role is a combination of a
developer, administrator and manager hybrid.
Telecommuting is available.

Job Requirements: Position requires a bachelor’s degree in Engineering, Computer Science, or
related field plus two years of experience in a related role.
Position also requires 2 years of experience as a Salesforce administrator; 2 years of experience
with Salesforce development; 2 years of supervisory or management experience; Knowledge of
Salesforce data security and user permissions; Any experience with automation tools such as
Flows; Knowledge of API development, helping to connect external platforms to Salesforce;
Proficient at creating and managing reporting from executive reporting, management reporting.

and end-user reporting; Any experience working with users to streamline their business.
processes; Any experience providing business value and problem solving through Salesforce;
Any experience managing multiple priorities and projects within quick deadlines; Any
experience as a Salesforce lightning developer with experience in the Salesforce platform and
related technologies; Any SFDC Experience working in Visualforce, Lightning/Communities,
APEX coding, Process Builder, Triggers, Flows, CSS, HTML, Templates, Custom coding and
Web Services; Any experience integrating Salesforce with other applications; Knowledge of
detailed Salesforce architecture and API’s.
Salesforce.com certifications in Administrator and Advanced Administrator

Salary offered: $147,500 – 174,000/year

Send Resumes to: hr@intersection.com