Senior Fleet Support Engineer - Zoox

Job Title: Senior Fleet Support Engineer
Job Location: Austin, TX
Job Listing URL: https://jobs.lever.co/zoox/391abf58-0156-4b31-8155-e0a0305f12ad
Job Description: The Fleet Support Engineer on the Vehicle Development team is a critical, hands-on technical expert responsible for maximizing the operational uptime and reliability of our regional robotaxi fleet. This role serves as the first line of escalation for complex, on-site technical issues covering all major vehicle systems.
In this role, you will:
Act as the primary technical expert for all regional escalations, diagnosing complex issues across all vehicle subsystems (chassis, powertrain, compute, sensing, and networking).
Perform deep root-cause analysis using logs, vehicle diagnostics, and fleet data to resolve high-impact issues and prevent recurrence.
Partner closely with HQ FSE team to improve diagnostics, tooling, and issue detection capabilities.
Lead field validation efforts, including hardware/software bring-up and functional testing for new components and system updates.
Develop and maintain scalable troubleshooting guides, SOPs, and countermeasures to improve repair efficiency and fleet reliability.
Support operational needs by traveling occasionally, with travel requirements of up to 25%
Qualifications:
Bachelor’s degree in Electrical, Computer, Mechanical, or Automotive Engineering
At least 8 years of relevant experience in transportation, aerospace, or autonomous vehicles, with hands-on exposure to sensors
Understanding of vehicle hardware/software architectures, including communications, diagnostics, and safe troubleshooting of low/high voltage systems Unified Diagnostic Services (UDS), and how to safely troubleshoot
Proven ability to perform holistic system-level problem solving and drive issues down to root cause at the component level
Experience reading and interpreting schematics, electrical diagrams, and connector end views/pinouts
Bonus Qualifications
Experience with electric vehicle technology.
Experience with remotely supporting vehicle troubleshooting.
Knowledge of vehicle systems and diagnostics tools.

View Job Listing

Everything You Need, One Platform.

From job listings to startups, investors to funding rounds, and everything in between, Employbl puts the power in your hands. Why wait?

Start your free trial today!

Stay Ahead of the Curve

Sign up for our newsletter to stay informed about the latest startups and trends in the tech market. Let Employbl be your guide to success.