Senior Analyst - Care Delivery Forecasting & Strategy - Included Health

Job Title: Senior Analyst - Care Delivery Forecasting & Strategy
Job Location: Remote
Job Listing URL: https://jobs.lever.co/includedhealth/7df425eb-f659-447d-a878-3a2f95fc13f2
Job Description: Our Care Delivery Planning & Strategy team is seeking a Senior Analyst to support forecasting efforts for multiple service lines at Included Health. The candidate will drive efforts around demand and headcount forecasting based on marketing efforts and new bookings with key stakeholders, providing insights on variance to prior forecasts across clients, service lines and channels and assist in defining the requirements for key data pipelines & reporting. The ideal candidate for this remote role will have demonstrated experience working cross-functionally to solve problems at both strategic & tactical levels and will play a critical role in allowing Included Health to grow at scale. This role is a strong fit for candidates who enjoy applying data-driven solutions to address a range of complex challenges in support of our ambitious mission to raise the standard of healthcare for everyone.
Responsibilities:
Create and deliver demand and headcount forecasts for multiple service lines at Included Health in service of balancing member experience, financial targets, and client relationships
Support our product & engineering teams in developing and managing data pipelines and reporting that measure the product line's historical demand performance, variance drivers, and operational metrics of effective service delivery
Work closely with product line Care & Clinical leaders to understand the nuances of the service lines and how to most effectively meet member needs across Care & Clinical staff
Required Qualifications:
Bachelor's/Master's degree in Business, Statistics, Operations, or other quantitative fields OR 5+ years of total analytics experience
Experience on financial, analytics & operational teams in fast-paced environments
Understanding of financial models, marketing attribution, P&Ls, and KPIs as part of planning and execution. Mathematical / statistical knowledge and experience with common data / forecasting software such as Excel, Google Sheets, Looker, and Anaplan
Ability to analyze and interpret data in ambiguous & dynamic environments and derive insights that support value delivery & value creation for clients and team members
Collaborative and comfortable working with a wide range of stakeholders
Strong communication skills to articulate insights and manage challenging conversations
Passion for the Included Health mission of raising the standard of healthcare for everyone, everywhere.
Physical/Cognitive Requirements:
Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
Interact with leadership, employees, and members in an appropriate manner.