Sales Trainer - Groupon

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Job Title

Sales Trainer

Job Location

Chicago (35 W. Wacker Dr.)

Job Listing URL

https://job-boards.eu.greenhouse.io/groupon/jobs/4470576101

Job Description

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.

Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

This role will be based in Chicago.

Sales Trainer - Groupon

About the Role:

This is an exciting opportunity for individuals with sales and mentoring experience who understand our core mission, excel at helping others succeed, and constantly seek ways to innovate and improve. As a GroupOnboarding (GOB) Sales Trainer, you will play a pivotal role in empowering our new sales teams with the tools, knowledge, and skills they need to succeed.

At Groupon, we celebrate a culture of meritocracy, innovation, and collaboration. We know sales is the backbone of our business, and our commitment to training reflects that. As part of the GroupOnboarding (GOB) program, you will provide new-hire training, ongoing professional development, and coaching to support our sales representatives in building meaningful partnerships with merchants.

Key Responsibilities:

Presenting in front of our team of sales representatives.
Delivering sales training materials/subjects that align with business needs and expectations.
Coaching sales representatives during the onboarding program.
Coordinating and handling multiple cohorts, ensuring smooth execution and alignment of training material.
Utilizing performance data from new hires and feedback to continuously optimize the onboarding experience.

What We’re Looking For:

You are located within a commutable distance of our Chicago office.
You are able to be in our office with a minimum of 3x a week, with the potential of 5x a week as needed.
Sales Expertise: At least 2 - 3 years of sales and mentoring experience, with a solid understanding of our processes and mission.
Engaging Communication Skills: Ability to effectively present, communicate, and simplify complex ideas.
Adaptability: Thrive in an ever-changing environment, with the ability to adjust training approaches as needed.
Critical Thinking: Strong problem-solving skills and a focus on data analytics to measure training success.
Leadership & Collaboration: A natural leader who fosters teamwork and encourages collective success.
Passion for Learning: Commitment to creating impactful learning environments and supporting the growth of others.
Resilience & Innovation: Comfortable with taking risks, learning from failure, and continuously striving for improvement.
Professionalism: Maturity and professionalism when delivering feedback or managing high-pressure situations.

Preferred Qualifications:

Experience with data analytics to track training effectiveness and performance improvements.
Experience with using Salesforce, Salesloft, and Google Suite
Demonstrated ability to lead in high-energy and fast-paced environments.
A passion for innovation and a creative approach to learning and development.

Nice to Have:

Comfortable with delivering speeches or leading events to a wide variety of people.
Demonstrated building and maintaining professional relationships cross-departmentally.
Proven experience in designing, developing, and implementing onboarding programs through innovative ideas or strategies aimed at enhancing the overall Sales Team experience and delivering business outcomes.

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at grouponcareers.com.

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