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Sales Operations Manager - Crisp

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Job Title
Sales Operations Manager
Job Location
Atlanta, Georgia
Job Description

Position Details and Requirements

Are you a data-driven agent of positive change? Do you love to create processes and analyze dashboards of data? Are you always the one looking to improve, tweak or update how things get done? 

Final question: when faced with a challenge, do you get excited or run away?

If you thrive in a fast-paced environment, have a passion for processes, and want to lay the groundwork for the sales operations of one of the nation’s fastest-growing companies, you might be the perfect fit for our Sales Operations Manager role.

The Sales Operations Manager will be responsible for creating, owning, and analyzing all sales processes and data to streamline and optimize our revenue-generating teams. 

This is an opportunity to shape Crisp’s future. Your mission, should you choose to accept it, is to forge short-term and long-term operational game plans to strengthen the organization’s sales processes.



You will be evaluated and vetted based on your ability to follow instructions

BEFORE applying, please call 678-635-9517 for step-by-step instructions.


Key Responsibilities Include:

  • Documenting, optimizing and reinforcing sales processes including the overall sales playbook
  • Ensuring compliance across all sales processes including scripts, data entry, and follow-up cadences
  • Creating workflows that ensure data accuracy and efficiency 
  • Selecting, implementing and managing sales automation and management tools 
  • Tracking sales KPIs with live dashboards to keep key stakeholders and team members informed
  • Generating data-driven insights and providing comprehensive analysis to sales leadership on a regular basis 
  • Liasing with the client fulfillment team to ensure that clients have a world-class experience in the transition from sales to client services  
  • Overseeing the sales funnel and implementing changes to improve efficiency and conversion rates 
  • Maximizing our marketing investments by ensuring that no inbound leads fall through the cracks

Our requirements are pretty straightforward. To qualify you must:

  • Have experience in sales process optimization, with an ability to continuously engineer for improvement and efficiency
  • Possess a deep understanding of performance metrics analysis
  • Have worked with a variety of CRM systems, including Salesforce and Hubspot 
  • Be an expert in Microsoft Excel
  • Have the ability and desire to synthesize data sets and create analyses and resulting “next steps” 
  • Possess high EQ with a natural ability to connect and build relationships
  • Be a sound decision-maker and excellent problem-solver in high-pressure situations 
  • Be adaptable and able to adjust priorities on a dime 
  • Have experience working with high performing sales leaders - you are the rock that will keep them grounded, process-wise, as they innovate at a fast pace 



You will be evaluated and vetted based on your ability to follow instructions

BEFORE applying, please call 678-635-9517 for step-by-step instructions.


Bonus: If you aren’t right for this career, but you know the perfect person, send them this career description.
If we hire them, we’ll give you a 2k bonus.
For every person we hire, we ask them who referred them to us, and we pay the bonus to the referrer. That could be you if you share this career ad with a friend who’s perfect for it.

Why you should work here: 

  • You will become part of an incredibly crafted and unified company culture with an attentive CEO and teammates who are truly dedicated to success.
  • You will work with people from all departments who are happy to help and teach as you work towards growth.
  • You will experience working for a company that is truly leading the industry and constantly innovating. Complacency is not part of our vocabulary.
  • You will be in an environment that is always ready to tackle a new initiative and put creative ideas into action.
  • You will grow personally and professionally. Every measure is taken to ensure our team members thrive. Our Continuing Crisp Education (CCE) program encourages and rewards classes, certifications, book clubs, and trainings.

Additional perks:

  • 100% Crisp paid health, vision, and dental insurance, with option to add spouse and dependents
  • 5 weeks of paid time off a year, completely off the grid, including 7 paid holidays plus the entire week between Christmas Eve and New Year's Day
  • 401(k) with up to 4% company match (AKA free money)
  • Parental Leave: Additional weeks of PTO at 100% salary for new birth and adoptive parents plus Instacart membership
  • Annual Company Profit Share Program in a profitable, fully bootstrapped company
  • State-of-the-art headquarters
  • Ergonomic workstations (electric sit/stand desks)
  • Mother's room and relaxation room on-site
  • Monthly swag for Crispers
  • Opportunity to win an all expense paid vacation
  • If you are the right fit, but not in Atlanta already, don’t worry – we will help pay to get you here!

We’re all about working hard and staying humble. In the spirit of humble bragging, here are some of our awards and accolades:

If you’re looking for a job that’s boring and easy, you won’t find that here. We put 110% into everything we do. Greatness is achieved through hard work, discipline, and sacrifice, and we’re determined to be great. We’re not crazy; we just believe in what we do.

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Crisp Headquarters Location

New York, NY

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Crisp Company Size

Between 50 - 100 employees

Crisp Founded Year


Crisp Total Amount Raised


Crisp Funding Rounds

View funding details
  • Series B

    $35,000,000 USD

  • Series A

    $12,000,000 USD

  • Series A

    $14,000,000 USD

Company Collections For Crisp

Crisp's Tech Stack