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Sales Development Representative (Remote) - Loyal

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Job Title
Sales Development Representative (Remote)
Job Location
Anywhere in the US
Job Description

Loyal is an organization centered on experience and building a platform that allows consumers to make meaningful decisions when it comes to healthcare. We deeply understand providers, locations, services, appointments, business rules, and moreover, we understand patients -- who they are, the preferred method of communication, upcoming appointments, lapsed appointments, outstanding bills, health risks, and more. With this intelligence, our platform fuels highly relevant and personalized experiences across all mediums (website, email, voice…) allowing patients to get healthy, stay healthy, and have a better relationship with the health care provider.

**This is a remote role**


The Sales Development Representative is responsible for growing the business through customer acquisition. In this role, the Sales Development Representative will be responsible for partnering with innovative, progressive health systems to help improve their entire digital patient experience.  A successful Sales Development Representative will uncover new business opportunities while working hand in hand with our marketing, client success, product, and engineering teams to provide value and expertise to all of our partners. Reporting to the Manager of Sales Development, the Sales Development Representative must demonstrate a strategic mindset with exceptional prospecting skills, relationship-oriented skills, and persistence. May involve up to 20% travel (approx. duration of trips are 2-3 days typically).

  • Researches and creates target prospecting lists using tools such as Google, LinkedIn, ZoomInfo, and Definitive Healthcare. 
  • Responsible for reaching out to prospects using a mix of calls, emails, and other communication mediums. 
  • Creates a great first impression to prospects with a friendly and professional attitude, compelling message and consistent follow-up. 
  • Educates and develops prospects into qualified opportunities. 
  • Works with the sales team by scheduling joint discovery calls that will transition into product demonstrations by the sales executives.
  • Maintains accurate and detailed accounts, contacts, opportunities and sales activities in the CRM and sales engagement platform. 
  • Gains a solid understanding of the healthcare industry and becomes a trusted advisor on the ever-evolving trend of consumerism.    
  • Bachelor’s degree in Business Administration or related field or equivalent work experience. 
  • 1 year of sales experience is preferred. 
  • Experience working with Salesforce CRM and sales engagement technologies is preferred. 
  • Experience working in or with the healthcare industry is preferred. 
  • Experience and familiarity with using Google Workspace is preferred. 
  • Experience working within a software as a service (SaaS) company is preferred.
  • Experience working within a high growth and/or ambiguous environment, with proven experience to be dynamic is preferred. 
We know that potential candidates are often less likely to apply to a position if they don’t match 100% of the job qualifications.  Don’t let that be why you miss out on this opportunity!  We encourage you to apply if you can demonstrate many of these skills and competencies. 
Loyal to our employees
We are a remote-friendly company! We encourage you to apply from anywhere in the United States. We also believe in a work/life balance that fulfills you while you’re here and supports you when you’re not. We built our benefits package to prove that we’re committed to you having everything you need (including a little fun).  Here is what we offer full-time employees:
  • Flexible paid time off, sick and personal days
  • At least one holiday per month (sometimes, more!)
  • Full health, dental, and vision insurance - Loyal pays the premium for all employees!
  • One Time Home Office Setup Stipend For Remote & Hybrid Roles
  • Monthly Internet Stipend for Remote & Hybrid Roles
  • Long term & short term disability 
  • 401[k] plan
  • 16 Weeks Paid Parental Leave
  • 2 Volunteer days per year
  • Matching Gift Program
  • Participation Grant Program
  • Annual Travel/Team Events up to twice per year (post-COVID)
Our Commitment

We believe that the key to Loyal's success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold.

Loyal is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs.

We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Further, consistent with applicable federal and state law, Loyal provides reasonable accommodations when requested by qualified applicants or employees with disabilities, unless doing so would cause an undue hardship. Loyal’s policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If you require a reasonable accommodation in connection with the application process, please contact the Talent Acquisition Department at talentacquisition@loyalhealth.com.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.   

COVID-19 Vaccinations

Consistent with Loyal policy, candidates performing in-person work will be required to show proof of being fully vaccinated against COVID-19 upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law. If you require a reasonable accommodation to Loyal’s vaccination requirement, please contact the People Department at people@loyalhealth.com.

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Loyal Headquarters Location

San Francisco, CA

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Loyal Company Size

Between 50 - 200 employees

Loyal Founded Year


Loyal Total Amount Raised


Loyal Funding Rounds

View funding details
  • Series A

    $20,000,000 USD

  • Series A

    $27,000,000 USD

  • Seed

    $4,860,990 USD

  • Seed

    $11,000,000 USD